Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this currency converter app for its seamless integration, real-time exchange rate updates, and user-friendly interface. It's praised for its customizable display, automatic local currency display based on visitor location, and its positive impact on sales. Many appreciate the responsive and efficient customer support. The app is noted for its easy installation, setup, and management.

January 9, 2024

great work .trusted app

Cometbolt
India
About 5 hours using the app
Helixo replied January 10, 2024

Hi there,

We're grateful for your kind words! It's wonderful to hear that you find our app's performance impressive and consider it a trusted tool.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 31, 2024

Its really good. But, its kinda slow while choosing variants of my products

Nebula Lights
India
Helixo replied April 2, 2024

Thank you so much for taking the time to share your feedback with us

Your insights are incredibly valuable to us, and we truly appreciate your honesty.

The slight delay you experienced is often caused by the Shopify functionality working in the background to complete the variant change process.

Once this process is completed, then only BUCKS can accurately convert the currency based on the selected variant.

However, we will check the possibility of minimizing this delay from our side.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 9, 2023

Great app so far and amazing thing is it's completely free.
In starting faced some error in application, however their customer support/technical team is great and responsive. They solved the issue efficiently. Special thanks to Arthira for her time and patience.

Orbit-Seven
Germany
6 days using the app
Helixo replied October 11, 2023

Thank you for your kind words and for taking the time to share your feedback. We're delighted to hear that you're enjoying our app, and we truly appreciate your recognition of our customer support team.

At Helixo, we're committed to providing efficient and responsive support to ensure our users have the best experience possible. Athira is an integral part of our team, and we're glad to hear that she was able to assist you effectively. We'll make sure she receives your special thanks!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

July 19, 2023

Great app. I found it very good. It's really useful. You must have added the currency converter on checkout as well. Still it's great

Adan's Libas
Pakistan
4 months using the app
Helixo replied July 20, 2023

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you find our app great and useful.

As for the currency converter on checkout, we understand its importance, and it's definitely a feature we are actively working on implementing in the future updates.

Your satisfaction is our top priority, and we strive to continually improve our app to meet our users' needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

October 30, 2023

I had a small issue and the team could fix it perfectly, thank you so much! Highly recommended

Réka rajza
Hungary
8 days using the app
Helixo replied October 31, 2023

Thank you so much for your kind words and for taking the time to recommend us.

We greatly value your feedback and are delighted to hear that we were able to resolve your small issue to your satisfaction. Your recommendation means a lot to us, and we truly appreciate your trust in our team.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


January 11, 2024

very good and helpfull, customer service top notch

Lootario
United States
About 1 hour using the app
Helixo replied January 12, 2024

Thank you so much for your wonderful feedback!

We're thrilled to hear that you found our customer service to be top-notch and that our team was able to assist you effectively.

Providing excellent and helpful service is at the core of what we do, and we're delighted to know that we met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

October 19, 2023

Bhagya has been very helpful and prompt with her assistance! The app itself is intuitive and gets the job done well. Highly recommended!

One Good Card | Smart Digital Name Card
Singapore
7 days using the app
Helixo replied October 20, 2023

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Bhagya provided you with helpful and prompt assistance. Our team takes great pride in delivering excellent customer support, and it's always rewarding to know that our efforts have made a difference.

We're thrilled to hear that you find our app intuitive and effective. Your recommendation means a lot to us, and it's a true testament to our commitment to providing top-notch service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


June 8, 2023

This app works great and the customer service is really awesome and helpful! I would highly recommend.

PLANTITA & CO
Canada
Over 1 year using the app
Helixo replied June 8, 2023

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're enjoying our app and that our customer service team has been helpful to you. We strive to provide excellent service and make our users' experience as smooth as possible. Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 20, 2023

Great currency converter with a clean look. Had some issues with placing it on our website but the customer service (Lishana) helped us and fixed it very fast. Highly recommended.

HEY POSTER
Denmark
4 months using the app
Helixo replied May 20, 2023

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with our app.

Your satisfaction is our utmost priority, and we're thrilled that we could meet your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

December 14, 2023

Perfect so far.

incrediDeals
United Arab Emirates
1 day using the app
Helixo replied December 15, 2023

Thank you for your kind words! We're delighted to hear that you've had a positive experience so far.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team