Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversions and real-time exchange rate updates, which enhance customer trust and boost sales. Its user-friendly interface allows easy setup and customization of multiple currencies, and it auto-detects visitor locations to display prices in local currency. The app is compatible with all Shopify themes and regularly updated. The customer support team, particularly agents Athira, Akhil, Glen, Tinu, Lishana, and Bhagya, are praised for their prompt and helpful responses. It's free and considered by some as the best currency converter tested.

January 20, 2022

Absolutely amazing, downloaded and set up in 10 min. Super easy to understand, simple and fast guide video AND on TOP live chat for support. THIS IS CUSTOMER SERVICE! Thank you

MON.AMELISSA
United Arab Emirates
Almost 2 years using the app
Helixo replied January 20, 2022

Thank you so much for taking the time to share your experience with our app. We take pride in knowing our customers are happy .

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

July 20, 2020

Really a great app, super simple and pro.
I love it.
Really a great app, super simple and pro.
I love it.

MyJiuJitsuStore.com
France
Almost 2 years using the app
December 18, 2021

The app does what it says. Super simple and easy to use. And it's free.
I wanted to customize a few elements of my currency widgets. I asked the support team who answered my request on chat within minutes, with custom code which I was able to implement myself instantly (I'm not a programmer either). Friendly and helpful guys. Recommended

Arctic Edge Norway AS
Norway
Over 1 year using the app
Helixo replied December 18, 2021

We highly appreciate your kind words <3
Thank you for reaching out to us. Feel free to reach out again in case of queries in the future, we are always happy to help :)

Tinu, Customer Support Advocate

December 16, 2021

Impecable support! I had an issue and they were very fast and professional. App works great on desktop and mobile too

ZuperPRO Tools
Romania
Over 1 year using the app
Helixo replied December 16, 2021

Hello, Thank you for the amazing feedback! ✨
It means the world to us! 🤗
If you need any additional assistance with the app, we are available in chat and email. 😉

Tinu, Customer Support Advocate

September 22, 2020

Awesome! Justone thing, the cart notification hides "your cart" word in my theme. In phones andlaptops, its okay! But in tablets and ipades, the notification phrase hides Half of the cart page title "your cart", which makes it seem weird to people from tablets..etc however, I rlly like the app!!

Hi Mechanics
Morocco
Over 1 year using the app
November 5, 2022

I have been using this app for a long time, it is by far the best currency converter i have ever used, easy to install and easy to use and has many features and for free, and their customer support is the best i have dealt with, thank you guys

Mavreo
United States
Over 1 year using the app
Helixo replied November 5, 2022

We’re so happy to hear you had a great experience with our app.

Your review made our day!

Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Edited September 10, 2022

When I first installed the app a chat popped up. I thought it was a bot at first, so I ignored it. That's how fast support is. When it started asking me specific questions I realized it was a person. Hopefully knowing support is so responsive will help you decide. UPDATE: I hadn't reached out to support for about a year, but when I did they helped right away. still the best support.

doingly
United States
Over 1 year using the app
Helixo replied December 10, 2021

Thank you for sharing your review, Precious Gem for us! 🤩 I am always happy to help you any time 😊

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Tinu, Customer Support Advocate

December 24, 2020

Great app for automatic geolocation based currency switching - ideal for international ecommerce. Recommended for sure.

eShopperazzi.com
United States
Over 1 year using the app
Edited February 6, 2024

This is an amazing app and has amazing support, everything is working very smoothly, I am satisfied!!

Balardi
United States
Over 1 year using the app
Helixo replied February 7, 2024

Thank you so much for your kind words!

We're thrilled to hear that you're enjoying our app and that everything is working smoothly for you.

Providing excellent support and a seamless experience for our users is always our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

September 16, 2022

Funktioniert gut, schnelles einfaches setup. Ich hatte ein Problem mit der Cart Notification, aber der Support hat mir schnell geholfen und das Problem im nu behoben.

Lurina Jewelry
United States
Over 1 year using the app
Helixo replied September 16, 2022

Erstmal vielen Dank für die Bewertung :) . Wir freuen uns, dass Sie mit unserem Kundensupport zufrieden sind. Wir helfen Händlern wie Ihnen immer gerne weiter

Bei weiteren Fragen kontaktieren Sie uns bitte unter support@helixo.co oder über unseren In-App-Chat. Wir helfen Ihnen gerne weiter.

-Helixo Support Team