Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the international shopping experience. They appreciate the user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The app's customization options for currency display and auto-detection of visitor locations are also praised. Merchants commend the support team for their quick and efficient responses. The easy setup, attractive UI design, and bug-free performance are also highlighted.

May 25, 2022

this app is awsome, and it is helpfull , thanks you very much; and this very nice, the technico is professional, tks

ninetydress
China
Over 1 year using the app
Edited May 14, 2021

Excellent. If there is only one thing it can improve is allow multi-currency checkout without Shopify payment or Shopify plus. But I know that's impossible. Wonder if its possible to show a "converted local currency" next to the default currency at checkout page?

Micacoco
Thailand
About 1 year using the app
Helixo replied May 15, 2021

Hello,

Thank you for taking the time to share your experience with us. We shall strive our best to add more features that meet your additional requirements. Thanks alot for your support.

In case of further queries in future please contact us at support@helixo.co, we are always happy to help.

Edited July 8, 2020

The app seems to be working well. I like that it automatically converts to the customer's local currency. Need more time to see about improvements.

southcountry
Mexico
About 1 year using the app
Helixo replied July 9, 2020

Great! Thanks for your feedback 🤗 Appreciate your time to write about us 🔥

- Sarah, Helixo

July 20, 2020

Have never used a currency app before. However, this app was seamless to integrate in the store and does what its suppose to. Highly recommend it!

Nazranaa
United States
About 1 year using the app
February 10, 2023

Llevo poco usando la aplicacion y hasta ahora corre muy bien y en cuanto a soporte tienen un excelente servicio y pronta respuesta!

My now now
Colombia
About 1 year using the app
Helixo replied February 10, 2023

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, We count ourselves lucky for customers like you. We look forward to working with you again in the future!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

December 7, 2020

This program is so good that it can convert money quickly and accurately.I like it very much!Thank you!

maskflypig
China
About 1 year using the app
February 16, 2023

I had an amazing experience. The support team is amazing and very helpful and prompt. I recommend this app to everyone.

MAMA'S KNITS
Egypt
About 1 year using the app
Helixo replied February 16, 2023

Thank you for leaving such a positive review!
We take great pride in delivering excellent service, and it's always rewarding to hear that we're meeting our customers' needs. Your feedback is greatly appreciated and will be shared with our team. It inspires us to continue to provide exceptional service to all of our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

April 20, 2022

Good and easy to use. Very well Thank you for making it free. I don't know what to say anymore so just ignore it.

Nothingbutlabel
Australia
About 1 year using the app
Helixo replied April 20, 2022

Thank you for your kind words.
It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team receives your feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

December 21, 2021

I definitely have to give them a 5. I had some issues installing the app but their customer service went above and beyond to fix the issue on my website. I definitely recommend this app if you are looking for a currency converter.

Galoreco
United States
About 1 year using the app
Helixo replied December 21, 2021

We highly appreciate your kind words. Thank you for reaching out to us. Feel free to reach out again in case of queries in the future, we are always happy to help.

Contact us by chat or at support@helixo.co for help and inquiries.

-Tinu, Customer Support Advocate

August 1, 2020

So easy to install and works a treat. 5 Stars all the way and have no hesitation in recommending to stores selling internationally.

Company Caine
Australia
About 1 year using the app
Helixo replied August 1, 2020

Awesome 🎉 Thank you so much for your recommendation 🥰 We loved it 🤗

- Sarah, Helixo 👩‍🦰