BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,581)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion, which enhances the shopping experience and supports international sales. It features a user-friendly interface, accurate exchange rates, and supports a wide range of currencies. The app also offers customization options to match store branding. Merchants appreciate its easy installation and seamless operation, along with the responsive and professional customer support team.

June 25, 2024

Lishana is the very best when it comes to customer support.

The product team also fixed my issues within minutes of texting them in chat.

Absolutely amazing!

LuminaRed
Bulgaria
About 15 hours using the app
Helixo replied June 26, 2024

Thank you so much for your wonderful feedback!

We're thrilled to hear that you had such a positive experience with Lishana and our product team.

It's great to know that your issues were resolved promptly and efficiently.

Your satisfaction is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

September 3, 2024

Great customer service

Mad Moose Wild Club
Hungary
About 3 hours using the app
Helixo replied September 4, 2024

Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service.

Your satisfaction is our top priority!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

August 7, 2024

Awesome customer support. Highly recommended

Fierce
United Arab Emirates
About 2 hours using the app
Helixo replied August 8, 2024

Thank you for your fantastic feedback!

We're happy to know that you had a great experience with our customer support. Your recommendation truly means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Edited May 4, 2024

So far, the App is doing what I expected from it. I had some doubts and when I contacted their helpdesk via chat, I was promptly received by the customer service representative Bhagya, who guided me perfectly. In the end, almost hanging up and ending the communication, I remembered a small problem that was happening with the price of the product quickly changing the currency when clicking on different variants of the product. Bhagya promptly forwarded the problem to someone who could resolve it and they are currently working remotely in my store to resolve it. Good service provided!!!!
Also I was helped by Naaden and Tinu with great value. GOOD SUPPORT TEAM !!!
Today (May 4th, 2024), Taleco also was very kind helping me with a doubt about the managing the App.
I'm liking very much the app, so far helping me a lot since I'm one of those who can't have the Geolocation App and Shopify Payments and gateway installed in my store.

PrimeKool
Brazil
8 months using the app
Helixo replied March 3, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that our app is meeting your expectations and that you've had a positive experience with our customer service team, especially with Bhagya.

Bhagya is indeed a valued member of our team, and we're delighted to hear that she was able to provide you with prompt and helpful assistance. We're committed to ensuring that our customers receive the best support possible, and it's fantastic to know that Bhagya's guidance has been instrumental in addressing your concerns effectively.

Regarding the small problem you mentioned with the product pricing, rest assured that our team is working diligently to resolve it remotely in your store. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to ensure a seamless experience for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

May 2, 2024

I am impressed by everything about this App. Many features, very useful, Support team is amazing, very knowledgeable, and informative. Prompt response, clear instruction, simple explanation. App is newbie friendly. Highly recommend. I am glad that I have installed it. I appreciate all the assistance. Thank you!

Delicya skincare
Ireland
About 2 months using the app
Helixo replied May 4, 2024

We're absolutely delighted to hear your positive feedback!

Thank you immensely for taking the time to share your experience with our app. It's incredibly rewarding for us to know that you find our app feature-rich, user-friendly, and backed by an exceptional support team.

We're committed to continuously providing great support and prompt assistance to ensure a seamless experience for all our users.

Your recommendation means a great deal to us, and we're grateful for your support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

July 16, 2024

I figured it out after hours of frustration due to no support during support hours. It's doing what it was designed to do.

Koda Bay
United States
About 2 hours using the app
Helixo replied July 18, 2024

Thank you for your feedback and for sharing your experience with our app. We sincerely apologize for any inconvenience caused during your recent frustration.

Please note that our support team operates from 9 AM to 11 PM IST, and we regret any delay in response outside of these hours. Upon returning online, we promptly contacted you to address any outstanding issues.

However, we are glad to hear that you have resolved the issue, and we appreciate your understanding. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out to us.

Thank you once again for choosing our app. We value your feedback and are committed to providing you with excellent service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Tinu, Customer Support Lead at Helixo.

September 1, 2024

good

Besan Moda
Palestinian Territories
1 day using the app
Helixo replied September 2, 2024

Thank you for your feedback!

We're really glad to know you're satisfied with our service.

Your feedback means a lot to us, and we're always here if you have any questions or need further assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

September 2, 2024

Great App!!! Really helpful!! Thanks!!!

MoodBlesk
United Kingdom
14 minutes using the app
Helixo replied September 4, 2024

Thank you for your enthusiastic feedback!

We’re thrilled to hear that you find the app really helpful. Your support means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

July 8, 2024

Excellent service received from the BUCKS online support team. Excited to see how the app helps me with international orders.

Sea Lemon Intimate Apparel
South Africa
39 minutes using the app
Helixo replied July 9, 2024

Thank you for your positive feedback! We're glad to hear you had a great experience with the BUCKS online support team.

We're equally excited for you to experience how our app enhances your international orders.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

June 1, 2024

I like the app! Also Nadeem from the Customer Support helped me with my questions.

Marlow Arch
Germany
4 months using the app
Helixo replied June 3, 2024

Thank you for your positive feedback!

We're delighted to hear that you like the app and that Nadeem from our Customer Support team was able to assist you with your questions.

Your satisfaction is very important to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team