Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this currency converter app for its seamless integration, real-time exchange rate updates, and user-friendly interface. It's praised for its customizable display, automatic local currency display based on visitor location, and its positive impact on sales. Many appreciate the responsive and efficient customer support. The app is noted for its easy installation, setup, and management.

July 16, 2022

Excellent application. Quick and easy to install. Deserves only the highest praise and gratitude! Keep it up!

FYT Supplies Malaysia
Malaysia
2 days using the app
Helixo replied July 16, 2022

We are incredibly grateful that you took the time out to leave us a 5-Star review.

We will share this with our entire team to let them know to keep up the amazing work.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited September 10, 2021

Currency translation, it's great. I'm using it. I haven't encountered any problems yet. I hope he can finish the work

ZITUNG
China
2 days using the app
Helixo replied September 10, 2021

Thank you for sharing your review, Precious Gem for us! 🤩 I am always happy to help you any time 😊

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

Edited July 6, 2020

one of the great app has a great feature. Highly recommended anyone with a store and are scaling to foreign countries

Wixcart.com
India
2 days using the app
October 11, 2022

I was struggling with application bugs and no customer support for 3 days. Finally someone attended me and made it work. Many thanks. Now all is good, would've appreciated faster customer service but most converting applications are like this.

Kosmic Home
Spain
2 days using the app
Helixo replied October 11, 2022

Thank you so much for your kind words. We are really sorry to keep you waiting for three days. Some issues may occur more time to check than usual. That is why it happened.

I am glad to see that everything is settled now. We could assure you that we will improve our service.

Feel free to let us know what improvements we can make from our side anytime. Seeing your satisfaction gives us the utmost happiness.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

August 10, 2020

Cumple con lo que promete y es de fácil configuración, veré qué tal funciona ya puesta a trabajar en la realidad, pero lo que llevo usándola tengo una buena experiencia.

The Pet Huff
Mexico
2 days using the app
December 21, 2022

Thank you so much for taking the time to leave us feedback.

We are glad to hear that our product fits you well.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Monstera
Sweden
2 days using the app
Helixo replied December 21, 2022

Hi

We appreciate you taking the time to leave us a 5-star rating.

Just for clarification- Did you accidentally copy the comment from our recent review?

Thanks again for your time.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Edited August 24, 2020

Facile a utiliser a voir a l utilisation maintenant. Je ne suis pas un pro de l'informatique mais simple .

J&Jinnovations
France
2 days using the app
March 23, 2022

THE ABSOLUTE BEST COMPLETELY FREE!!!!!
YOU SHOULD ALSO INTEGRATE AN AUTO TRANSLATE ...................

Keairs™ | Men's and Women's Streetwear
Italy
1 day using the app
Helixo replied March 23, 2022

Thanks for sharing your positive feedback about our app. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our services.

Also, we have a feature 'Auto switch currency based on location' for translating the currency automatically. Haven't you noticed that?

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

Edited July 11, 2020

enjoyed the app. it is very basic and easy to use. did the work for me.

ghcvhvfhvjvvhvgfvvbvgv

Love 2 shopping
Canada
1 day using the app
October 4, 2021

The idea of the app is great but unfortunately the code of the app has a lot of work to be done to be great.
When the app is set up for the first time, the app looks great and is working very well. However as soon as something is changed in the settings and layout the app is integrating another layer.
The result is, that if you are making 10 adjustments you will have 10 layers and 10 shadows on your homepage.
Therefore I can't recommend this app

Wararak
Thailand
1 day using the app
Helixo replied October 8, 2021

Thank you for bringing this issue to light. This can be easily solved from our side.

But while checking with the customer support team, I was able to gather that you never contacted us regarding this issue. Also, upon seeing your review we had contacted you twice via email and once via the in-app chat, but there was no response from your side.

Please get back to us in case you still need help with this issue. We are more than happy to help you.

You can contact us via our in-app chat or at support@helixo.co.

- Sreeshankar, Customer Support Advocate