BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,582)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion, which enhances the shopping experience and supports international sales. It features a user-friendly interface, accurate exchange rates, and supports a wide range of currencies. The app also offers customization options to match store branding. Merchants appreciate its easy installation and seamless operation, along with the responsive and professional customer support team.

April 20, 2024

Super Buena

Húmedo Hogar
Colombia
About 1 month using the app
Helixo replied April 22, 2024

¡Estamos encantados de saber que nuestra aplicación te ha parecido súper agradable!

Trabajamos constantemente para mejorar la experiencia del usuario y sus comentarios nos motivan a seguir mejorando.

En caso de más consultas, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Equipo de soporte de Helixo

November 23, 2023

service client au top du top vraiment j'avais une question ils on régler mon probleme super un grand merci

XtremeGesture
Australia
2 months using the app
Helixo replied November 24, 2023

Merci beaucoup pour vos aimables paroles ! Nous sommes ravis d'apprendre que notre service client a répondu à vos attentes. Votre satisfaction est notre priorité. Un grand merci pour votre soutien continu !

En cas de questions supplémentaires, veuillez nous contacter à support@helixo.co ou via notre chat en ligne. Nous sommes toujours heureux de vous aider.

L'équipe de support Helixo

December 27, 2023

Servizio clienti rapidissimo e molto efficiente! Consigliato :-)

Love Master Academy
Italy
About 1 month using the app
Helixo replied December 28, 2023

Grazie per le tue gentili parole! Siamo felici di sapere che hai avuto un'esperienza positiva con il nostro servizio clienti.

In caso di ulteriori domande, ti preghiamo di contattarci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di assisterti.

Il Team di Supporto di Helixo

January 5, 2024

terrible app. They can't convert decimals! If you have $20.5 as a price, they'lll only take $20. Absolute amateur software and horrible customer service too

drinksuperpowders
Lebanon
6 days using the app
Helixo replied January 8, 2024

Hello, as we have observed, you have enabled Shopify markets, where the conversions are managed by Shopify itself. In such instances, our app may have limitations specific to these scenarios.

For a more accurate and efficient resolution, we recommend reaching out directly to Shopify support, as they are equipped to provide dedicated assistance in cases where Shopify markets are enabled.

Concerning your experience with our customer service, we sincerely apologize for any shortcomings you encountered. It appears there might be a misunderstanding concerning the handling of conversions.
We acknowledge the importance of clear communication and want to assure you that we value your feedback. We will conduct an internal evaluation and implement improvements based on your insights.

Thank you for your understanding, and we look forward to the opportunity to make amends and improve your experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu, Customer Support Lead at Helixo

May 13, 2024

Works wonders

MASTER SUPPLIES
Kenya
6 days using the app
Helixo replied May 14, 2024

Thank you for your feedback!

We're thrilled to hear that our product is working wonders for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 30, 2024

They satisfied my needs thoroughly

Regius Shop
Malaysia
7 months using the app
Helixo replied April 1, 2024

Thank you for your feedback!
We're delighted to hear that we were able to thoroughly meet your needs.
If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out.
We truly appreciate your support and look forward to serving you again in the future!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 8, 2024

I would highly recommend! The customer service from Nadeem was great very helpful!

DMD FITNESS
United Kingdom
About 2 hours using the app
Helixo replied April 10, 2024

We sincerely appreciate your recommendation! It's fantastic to hear that you found our customer service, particularly Nadeem, to be helpful. Providing excellent support is a top priority for us, and we're thrilled to have met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


April 9, 2024

got good assistance1

FUEGO®
United Kingdom
6 days using the app
Helixo replied April 11, 2024

Thank you for the positive feedback!

We're glad to hear that you received good assistance. Your satisfaction is important to us, and we're always here to help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


February 10, 2024

Amazing customer support!

ELLY Dubai
United Arab Emirates
23 days using the app
Helixo replied February 11, 2024

We truly appreciate your feedback! It's fantastic to hear that you had such a positive experience with our customer support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


May 20, 2024

ótimo App e atendimento exelente!

MIBA
United States
3 months using the app
Helixo replied May 21, 2024

Muito obrigado pelo seu feedback positivo! Ficamos extremamente felizes em saber que você teve uma experiência excelente com nosso app e nosso atendimento. Nossa equipe se dedica diariamente para oferecer o melhor serviço possível, e saber que estamos alcançando esse objetivo nos enche de orgulho.

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você.

- Helixo Support Team