Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the shopping experience for international customers. They praise its user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The wide range of currencies and auto-detection of visitor locations for accurate currency display are appreciated. Merchants also commend the customization options, fast loading times, and minimal impact on Google Pagespeed. The customer support is consistently highlighted for quick response times, efficient problem-solving, and helpful setup guidance. This app is ideal for stores aiming to reach a global audience.

April 16, 2024

Very good assistance from the support team!

Sibario
France
About 1 month using the app
Helixo replied April 17, 2024

Thank you so much for your positive feedback! We are delighted to hear that you had a great experience with our support team.

Providing excellent assistance to our customers is always our top priority, and it's wonderful to know that we met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 30, 2024

VRY HELPFUL APP

SilkenAura
Pakistan
About 1 month using the app
Helixo replied April 1, 2024

Thank you for your review!
We're happy to hear that you found our app very helpful.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.
We appreciate your support!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 30, 2024

Great app. Fast loading (no impact on Google Pagespeed). Easy to use. Best thing though is their support. I needed help to place the converter in two specific places on desktop and mobile. Bhagya was an absolute star. She responded to my question within a few minutes and had my problem solved within a few more minutes. Best support ever! Thanks Bhagya

Nico&Pouch
Sweden
About 1 month using the app
Helixo replied April 1, 2024

Thank you,we're glad to hear that you had a great experience with our support team, especially Bhagya!

Your appreciation means a lot.

It's always our goal to provide quick and effective solutions to our users' needs, and we're delighted that Bhagya was able to assist you promptly and efficiently.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 20, 2024

Very patient help, very good!

Ankpowers
Germany
About 1 month using the app
Helixo replied March 21, 2024

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you found our assistance patient and helpful.

Providing excellent service to our customers is our top priority, and we're thrilled that we could meet your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 22, 2024

It's a very useful app and the support team is very good, they even sent one of their team for something specific I wanted and coded it on my site for free, I am very satisfied.

Infinia Jewel
United Kingdom
About 1 month using the app
Helixo replied March 23, 2024

Thank you so much for your kind words and positive feedback!

We're happy to hear that you're satisfied with our app and the support you've received. Going the extra mile for our users is always our top priority

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 23, 2024

Super I liked amazing

RG brand
Türkiye
About 1 month using the app
Helixo replied March 25, 2024

Thank you for your enthusiastic feedback!

We're delighted to hear that you enjoyed our service.

Providing top-notch support is our priority, and we're glad we could meet your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 20, 2024

works very well, fast customer service response.

Timeless Treasures
China
About 1 month using the app
Helixo replied March 21, 2024

We greatly appreciate your feedback and are delighted to hear that you found our service to be efficient and responsive.

Ensuring that our customers receive prompt and effective support is a top priority for us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 26, 2024

Excelente aplicación y increíble servicio de soporte. Le doy 5 estrellas pero realmente merecen 10 ;D

V&R Hogar Web
Mexico
3 months using the app
Helixo replied February 27, 2024

¡Gracias por su evaluación increíblemente positiva y la calificación de 5 estrellas!

Estamos encantados de saber que encuentra excelente nuestra aplicación y aprecia nuestro servicio de soporte.

Sus comentarios alimentan nuestro compromiso de brindar la mejor experiencia posible.

En caso de más consultas, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Equipo de soporte de Helixo

March 1, 2024

Thank you to the team for your assistance. Your quick and proactive responses to our questions and attempts to solve them have deeply touched us. Thank you for being such a dynamic and thoughtful team~ You are the best!!!

Taste For Life 紫金堂澳洲
Australia
2 months using the app
Helixo replied March 2, 2024

Thank you so much for your wonderful review!

We're delighted to know that our quick and proactive responses have left a positive impression. Being part of your journey is a privilege, and we appreciate your recognition of our efforts.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 16, 2024

Working just fine,

Orient Watch UAE
United Arab Emirates
About 1 month using the app
Helixo replied March 20, 2024

Thank you for your glowing review.

We're delighted to hear that everything is working smoothly for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team