Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this currency converter app for its seamless integration, real-time exchange rate updates, and user-friendly interface. It's praised for its customizable display, automatic local currency display based on visitor location, and its positive impact on sales. Many appreciate the responsive and efficient customer support. The app is noted for its easy installation, setup, and management.

September 2, 2020

Perfect, I was looking for an effective and free app that meets my expectations. Very happy ...I hope you have more good and free apps like this

UK Utility Shop
United Kingdom
4 months using the app
July 24, 2020

It works great, but it doesn't offer as many currencies as I expected. But it converts currencies sufficiently

Drip-Kingdom
South Africa
2 months using the app
April 29, 2023

Customer service is the more ok that I have seen for a very long time,. But i just asking some simple question only

mysuncatcherdream
Singapore
About 1 month using the app
Helixo replied April 29, 2023

We appreciate you taking the time to leave your review. Your warm compliments about our customer service are much appreciated. We constantly strive to make our offerings as simple to use and efficient as possible, and we're always available to answer any questions or address any issues you might have.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

August 30, 2020

I have only just began using this app on my shopify store with the hope to pull in International Sales. I am very impressed with the ease of setting this app up and well as the support I received to verify that it is working. I love how it automatically changes the stores currency and I hope this will be a tool to get South African made products to the rest of the world.

Verdure Wellness
South Africa
22 days using the app
Edited January 28, 2023

Es increíble, realmente estaba harto de tanto buscar un convertidor que sea automático, pero al fin lo encontré, es grandiosa la aplicación funciona en cualquier sector, al fin ya no voy a tener problema con los pagos.

XPLUS
Peru
14 days using the app
Helixo replied January 29, 2023

Thank you for your positive feedback! We're glad to hear that you had a great experience. Your satisfaction is our top priority and it's great to hear that we have exceeded your expectations. And feel free to let us know what improvements we can make from our side.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

May 20, 2020

I love the app, the only thing that can be added, is the ability to place the icon at the top of the website home page.

Healthy Movements
South Africa
12 days using the app
October 11, 2022

I was struggling with application bugs and no customer support for 3 days. Finally someone attended me and made it work. Many thanks. Now all is good, would've appreciated faster customer service but most converting applications are like this.

Kosmic Home
Spain
2 days using the app
Helixo replied October 11, 2022

Thank you so much for your kind words. We are really sorry to keep you waiting for three days. Some issues may occur more time to check than usual. That is why it happened.

I am glad to see that everything is settled now. We could assure you that we will improve our service.

Feel free to let us know what improvements we can make from our side anytime. Seeing your satisfaction gives us the utmost happiness.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

July 9, 2020

Por ahora todo bien, estoy en periodo de prueba. aun sin retroalimentación de los clientes. Espero que funcione

casalefay
Colombia
About 6 hours using the app
Edited July 9, 2020

APP EASY TO USE. AND THE TUTO IS STRAIGHTFORWARD;
BUT I DON'T LIKE THE SMALL CONVERTER IN THE BTM OF THE PAGE. WOULD LIKE TO REMOVE IT..............................................................................................................................................................................................................................................................................................................................................................................

Stunningcurvesstore
United Kingdom
38 minutes using the app
November 27, 2022

So far so good, but it is not clear to me how to change the placement of the selector (i would like it to be top left rather than the default bottom left)

Leftwingbooks
Canada
19 minutes using the app