Reviews (943)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this currency conversion tool for its user-friendly interface, real-time exchange rate updates, and automatic local currency display based on visitor location. They commend its fast loading times, minimal impact on Google Pagespeed, and customization options. The app is free and offers a range of features, providing excellent value. The customer support team is highly praised for their responsiveness and assistance in app setup and management. Many recommend it for its functionality and superior customer service.
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We recently started using the app, and the support has been great so far. Initially, we encountered a problem with the app not working due to a currency formatting error on our website. However, the team quickly identified the issue and guided us to fix it promptly. Many thanks for your assistance!
Thank you so much for your kind words and positive feedback!
We're thrilled to hear that our support has been great and that we could promptly assist you in resolving the currency formatting issue on your website.
Your satisfaction is our top priority, and we're here to help anytime you need further assistance.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I had an issue with some settings. I needed it to look a certain way on my webpage...but when I reached out to the customer support team, Nadeem was swift with his resolution. He also followed up to ensure all was set. I highly recommend this app, especially with its top-notch customer support!
Thank you for sharing your positive experience with us!
We are so much happy and exited to hear that Nadeem was able to swiftly resolve your issue and that our customer support met your expectations.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I am impressed by everything about this App. Many features, very useful, Support team is amazing, very knowledgeable, and informative. Prompt response, clear instruction, simple explanation. App is newbie friendly. Highly recommend. I am glad that I have installed it. I appreciate all the assistance. Thank you!
We're absolutely delighted to hear your positive feedback!
Thank you immensely for taking the time to share your experience with our app. It's incredibly rewarding for us to know that you find our app feature-rich, user-friendly, and backed by an exceptional support team.
We're committed to continuously providing great support and prompt assistance to ensure a seamless experience for all our users.
Your recommendation means a great deal to us, and we're grateful for your support.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great, this app meets my requirements, the customer service is also very patient, thank you for your help! It is a free APP that can be used
Thank you for your fantastic feedback!
We're happy to hear that our app meets your requirements and that you found our customer service patient and helpful.
Your satisfaction is our top priority, and we're glad you appreciate the value of our free app.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Bucks Currency Converter is a fantastic tool for my website, providing accurate and real-time exchange rates that enhance user experience. Their customer service is outstanding, always responsive and ready to assist with any integration issues or queries, making the entire process smooth and stress-free.
We appreciate your fantastic review!
It's great to hear that Bucks Currency Converter is effectively enhancing your website.
We’re also delighted to know that our customer service has been responsive and helpful, ensuring a smooth and stress-free integration process for you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great app. Fast loading (no impact on Google Pagespeed). Easy to use. Best thing though is their support. I needed help to place the converter in two specific places on desktop and mobile. Bhagya was an absolute star. She responded to my question within a few minutes and had my problem solved within a few more minutes. Best support ever! Thanks Bhagya
Thank you,we're glad to hear that you had a great experience with our support team, especially Bhagya!
Your appreciation means a lot.
It's always our goal to provide quick and effective solutions to our users' needs, and we're delighted that Bhagya was able to assist you promptly and efficiently.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
So far, the App is doing what I expected from it. I had some doubts and when I contacted their helpdesk via chat, I was promptly received by the customer service representative Bhagya, who guided me perfectly. In the end, almost hanging up and ending the communication, I remembered a small problem that was happening with the price of the product quickly changing the currency when clicking on different variants of the product. Bhagya promptly forwarded the problem to someone who could resolve it and they are currently working remotely in my store to resolve it. Good service provided!!!!
Also I was helped by Naaden and Tinu with great value. GOOD SUPPORT TEAM !!!
Today (May 4th, 2024), Taleco also was very kind helping me with a doubt about the managing the App.
I'm liking very much the app, so far helping me a lot since I'm one of those who can't have the Geolocation App and Shopify Payments and gateway installed in my store.
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that our app is meeting your expectations and that you've had a positive experience with our customer service team, especially with Bhagya.
Bhagya is indeed a valued member of our team, and we're delighted to hear that she was able to provide you with prompt and helpful assistance. We're committed to ensuring that our customers receive the best support possible, and it's fantastic to know that Bhagya's guidance has been instrumental in addressing your concerns effectively.
Regarding the small problem you mentioned with the product pricing, rest assured that our team is working diligently to resolve it remotely in your store. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to ensure a seamless experience for you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
"I was blown away by the ease of use and accuracy of the Bucks Currency Converter! I was skeptical at first, but after trying it out, I was impressed by how seamlessly it converted currencies and provided up-to-date exchange rates. The interface is user-friendly and intuitive, making it a breeze to navigate and get the conversions I needed.
But what really stood out to me was the exceptional customer support from Lishana. I reached out with a question and received a prompt response that addressed my concerns. Their follow-up and resolution were top-notch, and I appreciated their dedication to ensuring customer satisfaction.
Overall, I'm thoroughly impressed with the Bucks Currency Converter and the excellent service from Lishana. If you need a reliable and user-friendly currency converter, look no further! Highly recommend"
Thank you for sharing such wonderful feedback!
We’re delighted to know you found it easy to use and accurate.
Ensuring seamless currency conversions is our top priority.
We're especially pleased to hear about your positive experience with our customer support team.
Lishana will be delighted to know that her assistance made a difference. We take great pride in ensuring our customers are satisfied, and your feedback confirms we’re on the right track.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
It's a fine working application for currency convert. The support team is also very helpful to solve the problems in a fast way
Thank you for your positive feedback!
We're pleased to hear that you find our application effective for currency conversion and that our support team has been helpful and responsive.
Your satisfaction is our priority.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
The app works flawlessly, and their tech support is top notch. Fast to respond and knowledgeable.
I had an issue with my country selector on the store. The issue wasn't even being caused by the currency converter (I didn't realize that) and the team even helped me fix it on my store!
10,000/10 recommend
Wow, we're absolutely glad to receive your rave review!
It's fantastic to hear that our app worked flawlessly for you and that our app and tech support team was able to provide the assistance you needed promptly and effectively.
We're dedicated to ensuring that our customers have a seamless experience, so it's wonderful to know that we hit the mark with you.
Thank you for your glowing recommendation.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team