Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its bulk image editing and SEO features. They appreciate its user-friendly interface and efficiency in processing product images. The SEO enhancements, including updating alt text and file names, are praised for improving product visibility online. The app's automation for tasks like cropping and resizing is particularly beneficial for businesses with frequent new items. Merchants also note the app's ability to optimize websites by resizing images and converting them from .png to .jpg, leading to increased store speed and traffic.

July 14, 2023

Good app, fast support. The app saves me a lot of time.
Features that I used: Alt text and rename files, I think it will be good for SEO. Fix the image to square, it makes my store display better.
Features I don't use: Minimize, I'm afraid it will degrade the image quality and make it look bad. Add watermark, I am afraid that images with watermark will be judged badly by google and affect SEO

Việt Music
Vietnam
Over 1 year using the app
October 12, 2023

Been installed for a few years and very happy with this app, thanks

Merino Kids UK
United Kingdom
11 months using the app
June 7, 2023

Great app, makes it easy to edit photos, add sale stickers, resize your images and compress them. Highly recommend

TeciSoft
Canada
About 1 year using the app
June 26, 2023

You guys are doing well so far by showing us the true value of what your tools can do on our Store. By the way, it's good I found this app with so much feature I was looking for, and I'm glad to recommend it to more people. You're the best.

Click2Cart 247
United States
About 1 month using the app
June 27, 2023

easy to use interface, free version is okay although would need a paid plan for larger stores with lots of images.

Moon Beam Jewellery
United Kingdom
9 months using the app
June 13, 2023

I uninstalled this app, yet am still getting charged $99.99 per month. Please refund us and stop charging us. I have contacted shopify directly to attempt to get our money back - it even confirms in the billing that it was uninstalled Hextom: Bulk Image Edit & SEO (Uninstalled) $99.99 Bulk Image Edit Enterprise: 2023-05-20 - 2023-06-19

Pharmarcie.com
United States
9 months using the app
Hextom replied June 16, 2023

Hi,

I hope this message finds you well. I wanted to take a moment to address a matter regarding the billing process following the uninstallation of our app, and also share some positive news.

Firstly, I'd like to clarify that the last charge you observed on your bill occurs subsequent to the uninstallation of the app. You may have noticed that the app is labeled as "uninstalled," which serves as an indicator that your subscription has been canceled. It's important to note that this does not imply any ongoing charges after uninstallation. Rather, it signifies the final bill in the billing cycle. This practice is consistent across all apps that operate on a monthly fee structure, ensuring fairness and transparency for our valued users.

Now, I am delighted to inform you that we have taken proactive steps to enhance your experience. Although it may not have been explicitly mentioned earlier, we have gone ahead and issued a refund for the charge incurred between the dates of 2023-05-20 and 2023-06-19. We sincerely appreciate your continued support and wanted to demonstrate our commitment to your satisfaction.

Should you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team. We are here to assist you in any way we can.

Thank you for your understanding, and we look forward to providing you with an exceptional app experience.

Warm regards,

Sophie

May 9, 2023

Still testing trial version. But looks very promising to get our Corporate Design into our images before our competitors are scraping them.

STROMDAO / Corrently
Germany
17 days using the app
June 29, 2023

im really liking this app, it has improve my alt texts, but i want to really learn how to use it more. It has many features that I know I probably should use, but Im still learning

amazinggiantflowers
United States
2 days using the app
November 6, 2023

AWESOME

FlexFit Fusion
United States
3 months using the app
July 5, 2023

Great app with perfect features. I've used it for our site for my first time on shopify and I'm strongly recommend it.

ג'סטה שופ | JestaShop
Israel
6 days using the app