Reviews (1,946)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its bulk editing capabilities, which efficiently manage large inventories by editing prices, descriptions, tags, and more. It also features CSV export/import, scheduled tasks, and variant additions, enhancing productivity during peak sales periods. The app is praised for its reliable performance and excellent customer support, with a responsive and professional team that quickly resolves issues.

October 11, 2017

Well made app! Very helpful! Works as expected.

Auster Development
United States
About 1 month using the app
August 19, 2018

Extraordinary! Worth the $5, saving hours... takes only seconds and it is so user-friendly!

Awaymore Ltd
Bulgaria
1 day using the app
Edited August 29, 2021

Does not perform well. Support told me it should work like that. It's much faster to use a simple CSV editor. This app use extremely slow, to make a partial export in CSV took 1 hour.
All other filters and corrections also taking hours. Does.
They charged me 29.99 for the test.

bowtiehouse.com.ua
Ukraine
About 1 month using the app
May 7, 2023

Doesn't work and 0 response on support/mial. I sended multiple emails/messages. Nobody respond. Unforunatly

Aliams
Netherlands
About 1 month using the app
Hextom replied May 8, 2023

Hi,

Your latest question was on Friday May 5th, and we have responded on the same day. Also it sounds like you didn't get our earlier response on Tuesday. I'm suspecting that our email response was blocked from your inbox.

Anyways, that problem was very easy to resolve. I have created a task and stopped it from running. It can be used as a template. You can recreate the task as is and run it to achieve what you are looking to do.

Let me know if you have more questions. Please check your spam box, see if help@hextom.com was blocked.

Thanks,

Aaron

February 12, 2017

Good app but I'm severely disappointed that the app is apparently unable to add or edit the visibility of various sales channels like Buy Me, Point of Sale, Facebook, Messenger, Houzz, etc. It only allows you to update the visibility of online store. I'm very tempted to give it a 3 or lower just for this one crucial and painful oversight. But I will mercifully offer 4 stars instead. B- for effort.

Pure Hearts International
United States
30 days using the app
January 23, 2019

This app messed up all my prices. It's not worth the money or the time. All prices on my site are wrong.

Painless Performance
United States
About 1 month using the app
May 7, 2021

This app helped me copy options and variants from one products to dozens of products. I can barely quantify how much time this has saved me. Very happy with this product so far!! I'm also excited about everything else it can help with in the future.

BELLAGALA
United States
1 day using the app
February 26, 2018

It only updated price on didn't update the price on a 1/3 of the products on my website - definitely want my 14.99 back!

Sams Medical Supply
United States
About 1 month using the app
Edited April 29, 2018

Got double charged for the app, after few tries got to support and problem was solved.
As for the app, all the tools for bulk editing are there, easy to use ,saves lots of time.

Brand New Daddy
United Kingdom
27 days using the app
Edited June 22, 2020

It is obviously helpful. Nice app! It gonna be better if the format from office word can be retained when editing.

Autoparts-Store
Czechia
1 day using the app