Buy Button channel , 365 reviews
I need some assistance. I'm getting this error message "Preview error. Please refresh" after selecting the product and when I click next to get the embed code it takes me to a white screen. When I hit the back button I have to start over again. Can someone email me please.
Hi there! Thank you for sharing your review. In order to rule out a potential local issue, kindly try accessing the page through a different browser, network, and device. If you are still having issues, I'd encourage you to connect with our Live Support so we can take a closer look into the connection error: https://shopify.link/YWD7 -Mac, Shopify Support
Hello. I have problem where when i click checkout on the buy button that i added to my WIX website it says my shopify store refused to connect. Also I added multiple buy now buttons to my WIX website, so how do i create a seperate Cart button where all the products that you added to cart will be shown there. Hope you reply to my updated review.
Hi there. Thank you for taking the time to leave your feedback. To share some insight, the Buy Button is intended to be used on external websites, like on a blog, to allow for customers to quickly and easily make a purchase. It's not something that is meant to integrate into your own Shopify Store. With that said, I'd encourage you to connect with our Live Support so we can take a closer look into the connection error: https://bit.ly/2AWw5VA. - Blair, Shopify Support
We use the Buy Box app in our blogs to embed suggested products in our online store. The problem is that the shopper can only click to add to cart... there's no way to have the click go to the product details page. Please add a feature so that we can control where the Buy Box clicks to so that people can see the product image, title and price and be directed to the product details page.
Hey, there. Thank you for taking the time and sharing this review. While we don't recommend the use of Buy Buttons on your store or blog as they can cause problems with the checkout process (https://bit.ly/3GMgqGA), we'd be happy to share your feedback on being able to control the directing of Buy Buttons along to our development team. Thanks again! -Elias, Shopify Support
Can someone please help me, the buy button doesnt seem to align to center even though i requested for the code to be generated via center alignment.
Hey there! Thank you for taking the time to write this review. We're glad to hear from you. We'd be happy to provide some suggestions to help you solve your alignment issue. However, please note that custom coding is not something we can directly support.
We recommend posting your question in our Shopify Community: https://shopify.link/wNpW. Other developers and community members there may be able to assist you further with your alignment issue.
If you still require assistance, you can also explore our directory of certified developers on Shopify Experts: https://shopify.link/gNWd. They have the expertise to help you with your specific needs.
All the best! - Mac, Shopify Support
We really like the functionality of this app, allowing us to easily list our products on our other websites.
Is there a way to customise the buy-button so that the currency (and price?) can be changed (manual customisation), or so that the currency (and price?) can be automatically changed depending on which country the visitor is located in?
Hey, there. Thank you for taking the time and writing this review. While there isn't a way to customize the currency or price based on the customer's location at this time, we'd be happy to share your suggestion with our development team.
That being said, it may be possible to explore some customizations through custom coding (https://bit.ly/3VJX0Zt). However, as custom coding isn't something that we're able to support, we'd recommend to consider hiring a developer to assist you with this. If you need help finding a developer, then please take a look at our directory of certified developers on Shopify Experts (https://bit.ly/2Q0YZXY). Cheers! -Elias, Shopify Support
This app was terribly coded. It doesn't center the button on your page even when you set it to do so. Furthermore, the button wasn't showing up on mobile.
Thank you for taking the time to share your feedback. Based on what you shared, it sounds as though there may be something extenuating preventing changes from taking effect. I encourage you to connect with our Support team (https://bit.ly/2AWw5VA) so we can help you troubleshoot this matter further. -Olivia, Shopify Support
Love that just with a lite account I can post my products to my weebly site quickly. Combined with inkfrog I am able to push my ebay listings to shopify and then quickly generate a buy button. Great job shopify!
Thank you very much for taking the time to write your review and I am delighted to hear that the Buy Button app has been a useful tool for you and your business! -Victor, Shopify Support
The app does not work when selecting the option to redirect in the same tab. I get an error message that myshopify.com refused the connection. The same error was verified by tech support but they did not have an answer. Yes -- I cleared cache, cookies, history, everything.
Hi, there. Thank you for your review. When testing this feature on my end, I double checked that the code disables the pop up selection and chooses to re-direct within the tab. This code is to be inserted on your external site where it functions as expected. If you are continuing to experience errors, please try on a different device and network to rule out other localized issues. -Olivia, Shopify Support
the app is not working you cant create your button i dont think its updated for new shopify version or something
Hey there, Exzentriq Gameware. Thanks for taking the time to leave us a review for the Buy Button Channel. We're sorry to hear that you've been unable to create your button. Please, reach out to our Live Support Team (https://bit.ly/2AWw5VA) so one of our Advisors can help you with this issue and real-time and find a resolution. Thank you for bringing this issue to our attention. - Imogen, Shopify Support
I used the but button on my WordPress site shop, and while it's easy to use and work really well, I did have a problem where when using the buy button collection feature, the photo resolution became diminished to the point of being unusable. It was better with the buy button product feature. They really should fix this photo issue.
Hey, there. Thank you for your review, we are sorry to hear you experienced this issue regarding your collection images. I would recommend getting in touch with our Support team so they can take a closer look into this with you. Please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request and we would be happy to investigate this further. -Marty, Shopify Support