Candy Rack | All‑in‑One Upsell

Candy Rack | All‑in‑One Upsell

Reviews (267)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversions through effective upselling and cross-selling. It allows bundling of slower-moving products with popular ones and offers extensive customization, including CSS for theme integration. The dashboard is user-friendly and easy to install, supporting various upselling techniques like pre-purchase and post-purchase offers. Merchants also praise the exceptional customer support, noting quick issue resolution and proactive help with customization and optimization, available via phone, chat, and email.

December 30, 2020

After testing every upsell app out there, I can say this one is the best. I have been blown away by their support too! Lucia was so quick and helpful in getting me set up and making my pop-up look elegant and customized. Would absolutely recommend them, you will not be disappointed.

Skipwith Organics
United States
19 days using the app
Edited April 22, 2021

The app works really well for increasing cart size. It is really easy to set up and the support team customized it to our theme right away!

Shop Home Med
United States
17 days using the app
Edited May 26, 2020

Great app!!!
The app is great and the customer service is even better! They are really helpful and nice.

Viuty
Spain
17 days using the app
August 31, 2021

I would give their support 10 stars if Shopify allows. Candy Rack's support is truly excellent. Lucia went above and beyond to offer her expertise on upselling strategies, tweak the look of the upsell pop-up for us and iron out some other issues for us.

Giant Knox City
Australia
17 days using the app
Edited May 25, 2020

What an amazing app, it really deliver! But mostly, the incredible support they give. Event for custom requests they are very fast and always willing to help and talk about new possibilities. They even customize the app with my store branding for free. Thanks Tom and Luci!

Meat House Panama
Panama
16 days using the app
Edited October 8, 2020

Tom and Lucia were absolutely stars. To all users, please be advised, there are way more modifications that can be done in terms of design, simply send a message to the guys

MyCleanerFace.com
United Kingdom
16 days using the app
December 18, 2019

App works amazingly, looks great and awesome customer service! We used a free app earlier which was missing functions and lacking design. One click upsell just works better, looks better and upped our upsell conversions!

Heimekoseleg
Norway
15 days using the app
Edited December 5, 2021

[Update: The team got back to us shortly after we posted our review, to make sure what makes us leave and see if they can help. This deserves one more star (3 to 4). Good work guys.] The app works well, and it's probably the best integrated pop-up upsell we've tried so far. However, aside from the aesthetics, our upsell doesn't convert any more with this app than it did with the previous (free) app. We would stay with this app if the price was more acceptable. So far, this app has cost us more than the money it brings in. We would really like to see a smaller plan for smaller stores, or even better, "FREE until our upsells cover the cost of the app each month" so that you only pay when it makes you money. Unfortunately, we're going to stop using it and go back to our old free app, which isn't as pretty, but converts just as well.

Idunn
France
15 days using the app
Edited August 27, 2021

I've only good things to say about the service and the app! 1 week into my trial. Contacted support to customise the upsell . Santiago attended to me and he was super awesome, so helpful and quick to offer solutions and he did such a nice upsell customisation for my store

Urban Cuddlez
Malaysia
14 days using the app
October 18, 2020

The best upsell app here on the shopify app store. Super easy to set up. Extremely great and effective user experience & the support is amazing!

FANARTICS
Germany
14 days using the app