Candy Rack | All‑in‑One Upsell

Candy Rack | All‑in‑One Upsell

Reviews (285)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly boosting conversions and average order value through both post-purchase and pre-purchase upsells. It features a user-friendly dashboard, easy installation, and customizable options without needing coding skills. The app is also noted for its excellent customer support, with a team that is responsive and helpful in resolving issues and customizing features, making it a valuable tool for increasing revenue efficiently.

January 26, 2024

So far, we have just begun our trial with Candy Rack and encountered a few issues, which are somewhat reminiscent of theme-related problems we've encountered with other apps offering similar functionalities. However, what truly sets Candy Rack apart is the exceptional support team they have in place. They managed to address and resolve all of our concerns within just one day, a stark contrast to our previous experiences with other apps where we had to wait for as long as three weeks to see any progress.

We are genuinely impressed by the promptness and efficiency of Candy Rack's support, which has not only saved us valuable time but has also reinforced our confidence in their product. Their dedication to resolving issues quickly and effectively speaks volumes about their commitment to customer satisfaction. We are looking forward to continuing our trial and exploring all the possibilities Candy Rack has to offer, thanks to their outstanding support team.

Y-not | Dream Big
Netherlands
3 months using the app
May 16, 2024

Incredible service! I would say some of the best and responsive support available through the Shopify App Store! I have used many third party apps and this one is AMAZING! Get it!

AtoZ Botanicals
United States
19 days using the app
March 18, 2024

I've been using CandyRack for 4-5 years, between 3 different stores, and it's always done exactly as I needed and the support team has always been fantastic!

O'Naturelle
Canada
8 months using the app
April 3, 2024

A must have for every retailer. Very easy to set up and works great - it has already brought us dozens of sold products and a very nice turnover within the first weeks. I highly recommend.

DESIGNSPOT
Czechia
About 2 months using the app
January 24, 2024

AMAZING Customer Service! All team members helped with every one oy my problems whether them being big or small.

FinerLove
United States
3 months using the app
April 2, 2024

The App works really well, and the support is amazing. Rein helped me with my problem and she was 10/10.
Thank you again Rein!

DomesticDiva
United States
20 days using the app
November 22, 2024

PARFAIT

L'atelier Suisse
Switzerland
About 2 hours using the app
July 31, 2024

Great support, helpful & timely!

Philly Fair Trade Roasters
United States
14 days using the app
June 10, 2024

Super support and helpful.
Styled my popup to my shop :-)

Green.dk
Denmark
About 1 month using the app
April 10, 2024

I've had several bugs with my theme, but the support has been easy to work with and very quick to get them fixed.

Mason Jar Lifestyle
United States
1 day using the app