Reviews (1,178)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

October 16, 2024

I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!

Cara Keepsakes
Canada
Almost 4 years using the app
Care Cart replied November 11, 2024

Thank you for trusting our app and team. We’re here for you around the clock. 🙂

October 18, 2024

I’ve been using the Abandoned Cart Recovery app for a while now, and it has been a game changer for my business. Not only does the app work seamlessly to recover lost sales, but the customer support is outstanding. The team is incredibly helpful and responds quickly to any issues or questions I’ve had. They truly go above and beyond to make sure everything runs smoothly. Highly recommend this app for anyone looking to increase their conversion rate and reduce abandoned carts!

Kennzeichenhalter-Wunschtext
Germany
8 days using the app
Care Cart replied November 11, 2024

Thank you so much for recommending our app! We’re grateful for your feedback. Wishing you all the best. 🙂

September 30, 2024

This app is great. its super easy to use and the 24/7 customer service team are really helpful. highly recommend

Piave Imports
Australia
10 months using the app
Care Cart replied October 2, 2024

Thank you so much for your wonderful feedback. We're glad our team was able to assist you.

November 16, 2024

Very quick response. Kind offer for additional assistance on the app. Being new to the service this was a refreshing experience.

Chic Botique
United States
12 days using the app
Care Cart replied November 20, 2024

Thanks a lot. Your review has made our day. 🙂

September 4, 2024

I enjoyed my experience here, great Team, thank you for your help. Specialy for Betty : )

Cosy Dharma
Switzerland
About 2 months using the app
Care Cart replied September 13, 2024

Thank you so much for appreciating the service. 🤗

September 30, 2024

A perfect app for cart recovery with excellent customer support specially the guy name Alan help me to setup app

Royal Threads
Canada
4 days using the app
Care Cart replied October 2, 2024

Thank you so much for appreciating the app and service. 🤗

August 8, 2024

Great experience with the app so far! the Live chat is great to help you get setup and their team is very friendly and very helpful!

Acotis Diamonds
United Kingdom
4 months using the app
Care Cart replied August 12, 2024

Thanks for sharing the wonderful feedback 🙂 Our support team is available 24/7 for any assistance.

August 12, 2024

Amazing support amazing service. Easy to understand and if you still don’t understand it there is always live support available. 5/5

Geek Magic
United States
About 1 month using the app
Care Cart replied August 15, 2024

Thank you so much for appreciating the service. 🤗

October 24, 2024

They were really fast to respond to any problem I have and the app was really easy to use!

Junovera
United States
4 days using the app
Care Cart replied November 11, 2024

Thank you so much. We’re glad our 24/7 live support team was able to assist you.

September 25, 2024

Excellent support and very friendly service. Kate, who assisted me, was incredibly helpful and made the entire process smooth and pleasant. Highly recommend!

Nailsnhanh LLC
United States
About 24 hours using the app