Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in recovering abandoned carts, boosting sales. It's praised for its user-friendly interface, customizable settings, and variety of campaign options. A key feature is its ability to import abandoned carts from the past month. Merchants appreciate the responsive 24/7 live chat support. It's especially beneficial for new stores due to its free version.

February 28, 2023

My experience with Abandoned cart recovery was a pleasure. They got right on it and didn't mind helping me. They are very thoughtful and very sincere about their job. They answered me right away in the chat box and didn't leave me with doubts. They asked about my design logo if i wanted it added i said yes. They got right on top of it and didn't hesitate to make it happen. I have been through a very rough day and this has surely uplifted my spirits with getting my store right. This has by far been the best experience i have dealt with since i have started my online business and would recommend this service to anyone out their and their business. If i could give this company 10 stars i would give just that. This is definitely by far the best company i have dealt with.

By Far So Fly
United States
About 1 month using the app
Care Cart replied March 1, 2023

This Review has made our day. Thank you so much for sharing this wonderful feedback. We are glad you have liked our Application and our live support services. We wish you the best of luck. 🙏🏻

July 4, 2023

Luis was extremely helpful via the chat help even though it was a holiday — 4th of July! He solved my problem and offered to set up all of my email campaigns with my LOGO included, without me asking for it! I'm more encouraged now to purchase their Annual plan instead of the monthly plan. Thank you so much for a great 1st experience with your customer service! Be blessed!

Godly Writes LLC
United States
4 days using the app
May 3, 2023

I recently had the pleasure of working with Luis at Abandoned Cart Recovery app for my website, and so far, my experience has been exceptional. The customer support team was extremely helpful in assisting me with the setup process and even went above and beyond by importing 30 days' worth of abandoned carts prior to me adding the app.

I was impressed with how easy the app was to install and set up, and I appreciate the fact that the customer support team was always available to answer any questions or concerns I had.

Although I have not yet had the chance to see the results of the app in action, I am confident that it will help me recover lost sales and increase my revenue. I am looking forward to seeing the impact it will have on my business. The customer service alone is worth the investment, and I am excited to see the positive results this app will bring to my business.

Black & Gifted LLC
United States
22 minutes using the app
March 3, 2023

If I could give more stars I would. When I signed up they set the app up for me within 5 minutes. I had some customizations and they took care of them for me. Had an issue down the road and when I needed it resolved they answered promptly and went in and did the work for me. Can't say enough good about these people. By the way the app is worth every bit too.

Pine Outdoors
United States
13 days using the app
March 24, 2023

I recently had the pleasure of using Care Cart, and I must say, I was thoroughly impressed! The service was efficient and incredibly friendly. I appreciated how they went above and beyond to make sure that my needs were met and that I received the best possible Support. The attention to detail was exceptional, and the overall experience was incredibly pleasant. I would highly recommend Care Cart to anyone looking for quality services. Five stars all the way!

12 days using the app
August 1, 2023

They help you out rite away n the app works good. I had a problem with a certain email campaign not being able to change the logo. I hit up customer service they did it for me rite away. its a good helpful app.

United States
About 1 month using the app
Edited January 8, 2023

I had a question about how to turn off one of the features of the app. I was connected to support within 1 minute of making the request and Sam, the support person was able to make the change for me. If I had spent a few more minutes I would have figured out how to make the change myself, it wasn't complicated. But no matter, great service and this on a Sunday morning!

Lucinda Technology Solutions
About 1 month using the app
May 22, 2023

Im loving the easy setup and the clear instructions on how to use. I also must give a shout out to customer support chat who answered quickly and were able to get my older abandoned checkouts included. Great job folks!

United States
3 days using the app
April 19, 2023

I recently started using this App for my online store, and I must say that the service provided by the app has been exceptional. The app has been a game-changer in helping me recover abandoned carts and boost my sales.

One of the standout features of the app is the excellent communication with the staff. They are prompt in their responses and have been extremely helpful in addressing any issues or questions I had. Their level of customer service is top-notch, and it's evident that they genuinely care about their users' experience.

United Kingdom
6 days using the app
Care Cart replied April 20, 2023

This review has made our day. Thanks a lot for sharing wonderful comments. We are glad that our 24/7 live support team provided you with top-notch assistance. All the Best!

Edited June 29, 2023

Customer service was there when needed and made the necessary changes very quickly. Also enjoy the flexibility in the app to tailor the follow up emails and procedures in the way most suitable for one's Store!! Highly recommend as an easy efficient way to follow up with customers on the verge of purchasing your products or services.

United States
9 months using the app
Care Cart replied October 18, 2022

We are happy to read that you are satisfied with the results and hope that app will continue to perform on your store.