Reviews (1,163)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in recovering abandoned carts, enhancing business productivity and revenue. It is user-friendly and matches its advertised features, offering customizable abandoned cart emails and discount code options that aid marketing efforts. The app's performance is boosted by responsive customer support, with team members like Alan, Arya, Luis, and Kate receiving specific commendations for their efficiency. The availability of live chat support is also valued for its ease of setup and real-time assistance, making it a reliable choice for improving cart recovery rates.

September 4, 2024

I enjoyed my experience here, great Team, thank you for your help. Specialy for Betty : )

Cosy Dharma
Switzerland
About 2 months using the app
Care Cart replied September 13, 2024

Thank you so much for appreciating the service. 🤗

August 12, 2024

Amazing support amazing service. Easy to understand and if you still don’t understand it there is always live support available. 5/5

Geek Magic
United States
About 1 month using the app
Care Cart replied August 15, 2024

Thank you so much for appreciating the service. 🤗

June 23, 2024

Luis helped me add the discount code to our abandoned cart email. I tried myself and was clueless!! So glad he helped me out and got it done so quickly!! Hopefully this will help us out with those abandoned carts!!

Finch BBQ, LLC
United States
3 days using the app
Care Cart replied June 26, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

August 8, 2024

Great experience with the app so far! the Live chat is great to help you get setup and their team is very friendly and very helpful!

Acotis Diamonds
United Kingdom
16 days using the app
Care Cart replied August 12, 2024

Thanks for sharing the wonderful feedback 🙂 Our support team is available 24/7 for any assistance.

July 6, 2024

Easy to navigate and manage. Customer Support was 100% amazing and helped me set up everything and make it easy to understand. Cant wait to keep using this app and seeing what other features they add.

Direct Kicks
United States
1 day using the app
Care Cart replied July 8, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

June 12, 2024

Great support! Very helpful and quick. Trying their best to make customers happy! Recommend!

GlamPresets
Czechia
2 months using the app
Care Cart replied June 24, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

July 30, 2024

Amazing customer service. Very friendly and helpful in assisting with my concerns!

eclipticaustralia
Australia
About 1 month using the app
Care Cart replied August 1, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

August 20, 2024

Great, quick and easy service. Definitely recommend!

Dr. Hauschka
South Africa
23 days using the app
Care Cart replied August 22, 2024

Thanks for sharing the wonderful feedback 🙂 Our support team is available 24/7 for any assistance.

August 8, 2024

Issues resolved and Prompt support from Ross

Moha
India
Over 4 years using the app
Care Cart replied August 12, 2024

Thanks for sharing the wonderful feedback. 🙂

July 18, 2024

Excellent. Kate has been super helpful.
Loving this app.

Petrolheart
Portugal
15 days using the app
Care Cart replied July 22, 2024

Thank you so much for appreciating the service. 🤗