Reviews (272)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective abandoned cart recovery, enhancing store conversion rates and customer retention. It features a user-friendly interface with customizable email templates and campaign setups. Key offerings include recovery emails and wishlist options, with the flexibility for further customizations. Merchants also appreciate the responsive, 24/7 customer support that assists with technical issues and setup.

May 1, 2025

I’ve been using the Care Cart app to set up abandoned cart recovery emails, and I must say — the experience has been excellent so far. What really stood out to me was the support from Alice. She has been incredibly helpful, responsive, and knowledgeable throughout the setup process. Her guidance made everything smooth and hassle-free.

The app itself is user-friendly and packed with features that can genuinely help recover lost sales. Highly recommended for anyone looking to increase their store’s conversion rate and customer retention. Great job, Care Cart team — and a big thanks to Alice for the outstanding support!

Awesome Artifacts
United States
About 1 hour using the app
April 16, 2025

Fantastic experience at set up with Sam. Great app, and even better customer service.

Cokima
United States
28 minutes using the app
Care Cart replied April 17, 2025

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇

December 24, 2024

Great app and fantastic customer service. Sam was so helpful and and make sure everything is going well from my end

Sk1ntro
Canada
7 days using the app
Care Cart replied February 20, 2025

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇

October 16, 2024

I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!

Cara Keepsakes
Canada
Almost 4 years using the app
Care Cart replied November 11, 2024

Thank you for trusting our app and team. We’re here for you around the clock. 🙂

June 23, 2024

Luis helped me add the discount code to our abandoned cart email. I tried myself and was clueless!! So glad he helped me out and got it done so quickly!! Hopefully this will help us out with those abandoned carts!!

Finch BBQ, LLC
United States
3 days using the app
Care Cart replied June 26, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

March 3, 2025

Good customer support see let see how it goes for my abondoned orders recovery process team is working on it hopeful for good response. Thanks

Amz Pallet Box
United Kingdom
8 minutes using the app
Care Cart replied March 20, 2025

Thank you so much for your feedback! 😊 Our customer support team is available 24/7 for you. 🙏🏻

September 30, 2024

This app is great. its super easy to use and the 24/7 customer service team are really helpful. highly recommend

Piave Imports
Australia
10 months using the app
Care Cart replied October 2, 2024

Thank you so much for your wonderful feedback. We're glad our team was able to assist you.

April 24, 2025

Excellent customer service

Metal Decor Aus
Australia
41 minutes using the app
January 27, 2025

I really like that there is a support team that is ready to help 24/7!

ruby merlot
Singapore
About 2 hours using the app
Care Cart replied February 20, 2025

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 🙏🏻

October 18, 2024

I’ve been using the Abandoned Cart Recovery app for a while now, and it has been a game changer for my business. Not only does the app work seamlessly to recover lost sales, but the customer support is outstanding. The team is incredibly helpful and responds quickly to any issues or questions I’ve had. They truly go above and beyond to make sure everything runs smoothly. Highly recommend this app for anyone looking to increase their conversion rate and reduce abandoned carts!

Kennzeichenhalter-Wunschtext
Germany
11 minutes using the app
Care Cart replied November 11, 2024

Thank you so much for recommending our app! We’re grateful for your feedback. Wishing you all the best. 🙂