Reviews (1,181)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective recovery of abandoned carts and boosting conversion rates. They appreciate its user-friendly interface, seamless integration, and features like recovery emails and discount options. The live chat support and responsive customer service team are also praised for their prompt assistance in setup and issue resolution, significantly enhancing e-commerce operations.

December 24, 2024

Great app and fantastic customer service. Sam was so helpful and and make sure everything is going well from my end

Sk1ntro
Canada
7 days using the app
Care Cart replied February 20, 2025

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇

November 16, 2024

Very quick response. Kind offer for additional assistance on the app. Being new to the service this was a refreshing experience.

Chic Botique
United States
About 2 months using the app
Care Cart replied November 20, 2024

Thanks a lot. Your review has made our day. 🙂

October 16, 2024

I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!

Cara Keepsakes
Canada
Almost 4 years using the app
Care Cart replied November 11, 2024

Thank you for trusting our app and team. We’re here for you around the clock. 🙂

November 29, 2024

Great app and support team. Very quick response.

Nokwal
United States
About 3 years using the app
October 18, 2024

I’ve been using the Abandoned Cart Recovery app for a while now, and it has been a game changer for my business. Not only does the app work seamlessly to recover lost sales, but the customer support is outstanding. The team is incredibly helpful and responds quickly to any issues or questions I’ve had. They truly go above and beyond to make sure everything runs smoothly. Highly recommend this app for anyone looking to increase their conversion rate and reduce abandoned carts!

Kennzeichenhalter-Wunschtext
Germany
8 days using the app
Care Cart replied November 11, 2024

Thank you so much for recommending our app! We’re grateful for your feedback. Wishing you all the best. 🙂

November 7, 2024

Estou gostando muito, do atendimento e rapidez para a minha operação

Elegância Global
Brazil
24 days using the app
Care Cart replied November 11, 2024

Muito obrigado 😇

September 25, 2024

Excellent support and very friendly service. Kate, who assisted me, was incredibly helpful and made the entire process smooth and pleasant. Highly recommend!

Nailsnhanh LLC
United States
4 months using the app
January 27, 2025

I really like that there is a support team that is ready to help 24/7!

ruby merlot
Singapore
About 2 hours using the app
Care Cart replied February 20, 2025

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 🙏🏻

September 30, 2024

This app is great. its super easy to use and the 24/7 customer service team are really helpful. highly recommend

Piave Imports
Australia
10 months using the app
Care Cart replied October 2, 2024

Thank you so much for your wonderful feedback. We're glad our team was able to assist you.

November 13, 2024

Betty, super gentile e molto disponibile! ha risolto il mio problema in 5 minuti!

Digital Party Tools
Italy
24 days using the app