Cartly Abandoned Cart Recovery

Cartly Abandoned Cart Recovery

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Reviews (241)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
    212
  • 7% of ratings are 4 stars
    18
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    1
  • 3% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants find this app valuable for recovering abandoned carts, boosting sales, and increasing conversion rates. They appreciate its automation features, like customizable email templates and sequences, for ease of use. The app integrates seamlessly and performs reliably. Customer service is praised for being responsive and available 24/7, assisting with setup and customization, and resolving issues efficiently.

Edited April 10, 2018

*UPDATE* - I finally was contacted by support, and they took care of the issues. I still can't give it 5 stars yet, as I haven't been able to fully try out the software because of said issues.

**UPDATE 2 - FINAL** - I've been using Shopify for my abandoned carts, with a success rate of 15% plus. Since I've had this installed, I've had exactly ZERO recoveries. I've asked for assistance, and received no replies. As far as I can tell, this isn't a very productive app with little in the way of responsive support. Deleted, and going back to Shopify.

*ORIGINAL* - Cannot get answers to support questions. I've had it installed long enough to have had several emails to go out, but the only ones that have gone is to the (accidentally) imported old carts. None of the new abandons have been emailed. Ready to uninstall.

Smoky Mountain Beard Co
United States
13 days using the app