Reviews (1,177)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

October 19, 2022

Terrible app. I've tested it personally with many different email addresses, and it only sent 1 email instead of 12. Avoid at all costs. Smells like fraud.

Galileo FX
Italy
5 days using the app
Care Cart replied October 19, 2022

We sincerely apologize for your inconvenience.

However, after looking at your stats, we found no issue, and a total of 725 emails have been sent and around 395 carts have been recovered through them in a total of 20 days which seems to be good progress.
Our customer support manager will be contacting you shortly via email and we would like to get further clarity on what issue you are facing while using the app.

August 25, 2018

Great ! This Application is Awesome !

Travelback2back
Philippines
About 4 hours using the app
February 27, 2018

seems pretty straight forward and easy to use

Petoutfiter
United States
About 4 hours using the app
September 20, 2022

客户服务帮助的很好,非常感谢帮助
客户服务帮助的很好,非常感谢帮助
客户服务帮助的很好,非常感谢帮助客户服务帮助的很好,非常感谢帮助客户服务帮助的很好,非常感谢帮助客户服务帮助的很好,非常感谢帮助客户服务帮助的很好,非常感谢帮助客户服务帮助的很好,非常感谢帮助

lifebeautyme
China
About 4 hours using the app
Care Cart replied September 21, 2022

Thank you for your amazing review.

December 7, 2018

Easy to use, clear dashboard. I would recommend this to people starting off with abandoned cart checkout.

Spendly
United States
3 days using the app
October 22, 2018

This is a great app to help store generate abandon cart sales, Install now to take your store to the next level.

Archer E Motorbikes
United States
4 days using the app
February 2, 2019

top eu quero muito que ele me ajude e eu vou testa - lo muito bem para que não aja nada de errado na hora

W.A Magazine
Brazil
About 3 hours using the app
December 1, 2018

Convenient app, def recommendation app and if you in a budget well you got the right now to go to now!

Aurrera
France
2 days using the app
November 6, 2018

I like the purpose of the app but it seems to not be logging MANY of my abandoned checkout customers. It also does not seem to be sending emails automatically. Personally, I feel like this app does not work well, but I have been in contact with customer support who responded within a day and told us they are looking into it. 2-stars only because the customer support. I will edit this review with a follow-up if and when it's functionality is restored.

The Rider's Bracelet
United States
4 days using the app
Care Cart replied March 18, 2019

I sincerely apologize for your inconvenience, however looking at your app installation log, it seems that you have been using Carecart for over 5 months now, so I am assuming that our support team did helped you out in fixing the issues you faced earler.
Therefore, would you be kind enough to leave an updated review for us, please?
You can also contact us on support@carecart.io and someone from our support team will get in touch with you right away.

August 14, 2018

Hope to give 5 stars ... haven't launched yet. So far pretty easy

Livezy Lane
United States
4 days using the app