Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

January 4, 2024

服务很到位,Ross非常有耐心地给我讲解功能,感谢!!

ViPEK
United States
Over 2 years using the app
January 11, 2024

Satisfait du service

e-fournitures
France
7 days using the app
Edited August 8, 2022

Daniel is awesome. He was able to answer me clearly and with supreme patience. I had 3 questions and he accommodated them all.

Mister Bens Amazing Products
United States
Over 6 years using the app
January 5, 2019

It does it magic well as long as customer remember to sign up with their email. 1/4 of my orders are coming from cart recovery rate which is pretty strong.

Lazy Pets Shop
Singapore
Almost 6 years using the app
Edited March 19, 2019

Finally, we have a way to communicate with folks who for some reason, didn't complete their purchase. It took me a few editions, and sure enough, I figured it out. You guys are Champions! Honey Jaks

Tee Shirts I Love
United States
Over 5 years using the app
November 7, 2020

I have been using Abandoned Cart Recovery app for over a year and its helping me with the sales. Great work.

NYDHI RETAIL STORE
United States
Over 5 years using the app
Care Cart replied December 23, 2020

Thank you so much for this great review. We're happy to read that app is helping you to recover the lost sales. Good luck for more sales.

October 19, 2018

so far so good. helpful app. easy to use. knowledgeable and friendly customer support. two thumbs up!

EJUICE.PH(Vape Warehouse)
Philippines
Over 5 years using the app
February 13, 2018

It does what it's say as well as showed anonymous customers and hopefully recover my abandoned cart. It's completely free

Fazbima
United Kingdom
Over 5 years using the app
March 1, 2023

Luis was such a great help in turning on some new features. Really appreciate all the brain storming ;-)

Renovatio
Australia
Almost 5 years using the app
September 16, 2018

Easy to use app and great for beginners in getting started online with shopify.Discovered this app by accident but I went thru it and found it very
useful and easy to set up

Deep- Splash.com
United States
Almost 5 years using the app