Reviews (1,177)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

October 30, 2023

Arya is a profesional and helped me with all , she did everything for me! Thank you very much Arya!

cocororo
Spain
37 minutes using the app
May 26, 2022

Customer support is very helpful. Fast responses and available 24/7! I would definitely recommend this app.

Electric Dance Merch
United States
36 minutes using the app
Care Cart replied July 13, 2022

Thank you so much for the amazing review. We're glad that the team was able to help you. All the best!

September 2, 2018

Easy to configure and Nice Dashboard

Halloween Masks Costumes
Canada
35 minutes using the app
Edited February 10, 2019

I used the app and it was easy and i recommend to use it on your shopify store without any doubt.

Plus, it's totally free

Why not have it ?

Animal plus box
France
35 minutes using the app
February 9, 2023

I had an amazing experience with their live chat support. The response time was quick and the representative was extremely helpful in resolving my issue. I highly recommend their live chat service.

HYPR Controllers
United States
35 minutes using the app
February 26, 2023

Great help, instant chatting customer service, Arya was great for helping, setting up our email and recovered last 30 days abandended carts. Thanks you great app and love it.

Rosies Closet
United Kingdom
34 minutes using the app
November 15, 2021

Great support from Arya!!! Very easy to use, App is doing all the job to recover your CUSTOMERS, So far no issues with the app.

Funny Balloons California
United States
29 minutes using the app
Care Cart replied July 13, 2022

Thank you for your wonderful review. We hope that you recover lots of sales from the app!

February 1, 2019

i like it really easy to use, excelent abandoned cart recovery, i have tried a lots of app but chose this one

FK Beauty & Care
France
28 minutes using the app
January 27, 2019

this app has added popup on my cart page which i don't want, i have tried to open this app soo many times, but its not loading, :( what's why i had to remove this app

Inspiretrendz.com
United States
About 13 hours using the app
Care Cart replied March 18, 2019

I am extremely sorry to know about your experience with our app, however, please note that the popup you referred to can be turned on/off within your Carecart settings.
Looking at your installation log, it seems that you installed Carecart for half an hour and then uninstalled it along with leaving a negative review for a feature that could have been managed from your client area.
Therefore I'll encourage you to please try out Carecart once again and do let us know if you find any issue, so we can sort it out for you.
You can always send in an email on support@carecart.io and someone from our support team will get in touch with you right away.

July 20, 2023

I asked for help through a chat to get the app set up and got a very speedy reply. I would recommend using the app

Humboldt Clothing Company
United States
26 minutes using the app