Reviews (1,177)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

March 25, 2019

I don;t exactly know if this is a good app. I just shows that I have to leave a review... That's exactly what im doing

SEA'SONS
Netherlands
11 minutes using the app
Care Cart replied March 29, 2019

We are sorry to hear about your experience, however, please note that leaving an app review is an optional thing and you can always skip it and keep using Carecart app.
Looking at the installation log, it seems that you installed Carecart for less than 10 minutes and then left along with leaving a negative review.
Therefore I will recommend you to please try signing up again and try for a few days, so it could help you in recovering your cart and increase your store revenue.
You can further contact us on support@carecart.io for any queries and our support team will gladly assist you.

September 3, 2018

i install the, let me experience first before i will give a review

Precioussale
Philippines
3 minutes using the app
Care Cart replied March 18, 2019

We are sorry to hear about your experience, however looking at your installation log, it seems that you installed Carecart only for 3 minutes and then uninstalled it along with leaving a negative review.
I would encourage you to try out Carecart by instaling it and giving some time to it, so it could get its chance to assist you in recovering your abandoned carts.
Please do contact us on support@carecart.io for any questions.

December 11, 2018

The app does a great job in sending out abandoned cart emails and gives us the freedom to customize the email content. We can't wait for the other features to be enabled for the app. We have already seen a significant amount of recovery carts. Alex and his team does an amazing job in listening to our feedback for product and are dedicated to superior customer support. Thank you!

The Pineapple Everything
Canada
Edited March 22, 2018

This is an absolute must have app for all Shopify users! Will help you so much to boost sales!

The True North Stop
Canada
October 4, 2024

Mustache Life Style
Canada
About 1 month using the app
August 16, 2024

Uptus Studios
Canada
1 day using the app
Care Cart replied August 19, 2024

Thank you so much for rating the app. 🤗

July 11, 2024

Aestorn
Singapore
11 days using the app
Care Cart replied July 18, 2024

Thank you so much for rating the app.

July 12, 2024

US Glove
United States
About 1 hour using the app
Care Cart replied July 18, 2024

Thanks a lot for sharing the feedback. 🙂

March 19, 2024

PICA-PICA TX INC
United States
Over 3 years using the app
Care Cart replied March 26, 2024

Thank you so much for rating the app.

December 6, 2023

Hydroh Bottle
United States
10 months using the app