Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

April 12, 2022

The support team has been very helpful! We have asked for more customizations and they say that it is in the works. For the cost of this app it does seem like a good value so far!

shopbuttery.com
United States
Over 3 years using the app
Care Cart replied July 13, 2022

Thank you so much for taking the time to share this review. We are glad that you liked the app and that our support team was able to help you quickly and efficiently.

December 30, 2023

Prompt service!

Glam Clean
United States
About 18 hours using the app
January 3, 2022

Great application, very affordable and budget-friendly application, and the support team is very supper fast.

TEEZ DYNASTY
India
About 3 years using the app
Care Cart replied January 6, 2022

Thank you so much for taking time to share this review. We are glad that you liked the app and that our support team was able to help you quickly and efficiently.

All the best!

August 6, 2021

This app has been a fantastic way to recover customers after leaving. We have a lot of success with it and I will say their customer support it top notch as well. They really go above and beyond to offer support, that’s very important these days.

Action Clutch
United States
Almost 3 years using the app
Care Cart replied August 10, 2021

We are happy to read that you are satisfied with the results and hope that app will continue to perform on your store.

Thank you so much for the amazing review. All the best.

November 1, 2022

Arya helped me understand the purpose of this app and helped me enable email notifications (I am new to the app and learning). Very courteous and quick to respond. Thank you Arya!

Direct FSA
United States
Almost 3 years using the app
December 1, 2018

LOVE IT LOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE ITLOVE IT

N3BO THE MOB
United States
Over 2 years using the app
July 22, 2020

This app is great! It works perfectly for our needs and allows us to convert those abandoned sales easily and quickly. I personally use it to help clients put together a wishlist and I ultimately upsell them based on their preferences. I tell them, add the products in the cart you like, and follow the process all the way through to checkout. Prior to adding your payment information, I tell them to "X" out of the page. This then triggers the abandoned cart, and I can now see what the client likes and make sales suggestions based on their cart.

If you don't have this app yet, GET IT!!

RocknReefs Inc.
United States
Over 2 years using the app
Care Cart replied July 23, 2020

This review has made our day. We are so glad that our app is helping you to improve your sales. Thank you so much for taking time to review the app and recommending it to the community.

Edited January 30, 2019

I recommend it as you can see exactly what customers add in their carts and helps you see your potential sales. And from which countries

So Chic Boutique
Cyprus
Over 2 years using the app
December 30, 2018

great app to send emails to abandoned carts and to get more sales. it is a good app to have for your store.

SmartSupplementStacks
United States
Over 2 years using the app
January 19, 2022

Abandoned Cart worked well for us and helped us recover a lot in sales. Tech support was fast and friendly.

Cactus en Ligne
Canada
Over 2 years using the app
Care Cart replied July 13, 2022

Thank you so much for the amazing review. We're glad that the team was able to help you. All the best!