Reviews (1,173)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective cart recovery features and ease of use, including customizable email sequences that boost conversion rates. The live chat support, particularly noted for team members like Alan, Arya, Luis, and Kate, is consistently commended for its responsiveness and helpfulness in setup and troubleshooting. This app is valued for significantly improving cart recovery rates with its comprehensive features and exceptional support.

January 20, 2019

This app was recommended to us by youtube contributor Wholesale TED in 99 best apps for shopify. So we decided to give it a try... and after setting up and using it we definitely can recommend it to others. Easy to use and absolutely must have on your store

Got Ductless
United States
Over 2 years using the app
March 17, 2018

Easy to use dashboard that lets you track recovery emails !

Coco In Cannes
United States
Over 2 years using the app
February 27, 2018

This is a great app! Lots of great features that are very useful to my store!

Imperial Products World
United States
About 2 years using the app
March 2, 2023

The plugin I recently tried is an incredible addition to my daily workflow. It seamlessly integrates with my existing tools and provides a whole new level of efficiency. The interface is intuitive and easy to use, with customizable settings that allow me to tailor it to my specific needs. Overall, I highly recommend this plugin to anyone looking to streamline their computer tasks and boost productivity.

Zigma.Home
Hong Kong SAR
About 2 years using the app
Care Cart replied March 2, 2023

This Review has made our day. Bundle of thanks. 😊

May 26, 2022

Highly recommend, I love the automation for abandoned cart email brings customers right back with a sale!!

Nik and Kel Designs
United States
About 2 years using the app
Care Cart replied July 13, 2022

Thank you so much for taking time to share the honest review and we are glad that our chat team was able to help you properly.
Cheers!

May 12, 2023

Great app and above all great customer support. Many different campaigns possibilities… would definitely recommend this app.

Trop Belle Pour Toi
Canada
About 2 years using the app
March 7, 2018

Good app. well designed and very helpful

Impetus Accessories
Australia
About 2 years using the app
October 12, 2018

We will be using this app to help recover any possible abandoned carts, thank you for a great app that will help us!

Inject n Clean
United States
About 2 years using the app
March 15, 2018

This app has a lot of potentials! It does an awesome job of capturing abandoned carts, even by anonymous buyers which unfortunately unable to be recovered since those buyers had not yet entered their email address. But Care Cart has now come up with Email Collector which is definitely a value-added feature. Unfortunately it is going to be a paid feature. That said, it is still a great app for its core function of abandoned cart recovery and best of all, free!

Bowie Shoppe
Singapore
Almost 2 years using the app
September 27, 2022

We only started using the app today, so cannot comment on the amount of recovered carts. What we can say is the support is one of the best we have used, very helpful and went out of her way to assist us . Thank you

Jflex
United Kingdom
Almost 2 years using the app
Care Cart replied September 28, 2022

Thank you for sharing the review and we are quite hopeful that the app will help you boost sales in every possible way. If you need any further help our chat support team is available 24/7.