Reviews (1,173)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective cart recovery features and ease of use, including customizable email sequences that boost conversion rates. The live chat support, particularly noted for team members like Alan, Arya, Luis, and Kate, is consistently commended for its responsiveness and helpfulness in setup and troubleshooting. This app is valued for significantly improving cart recovery rates with its comprehensive features and exceptional support.

November 9, 2021

The app is very helpful and so is their user support. We recommend this app for its user-friendly interface, so simple and effective.

Pain Relief Therapy
Australia
Almost 2 years using the app
Care Cart replied July 13, 2022

We are glad that you liked the app and that our support team was able to help you out.
Thank you for your amazing review!

Edited September 16, 2020

We recommend the Abandoned Cart Recovery app. It continually does as promised by reaching out to our customers that have left the site and bringing them back to purchase. It allows us to recapture sales that we would have otherwise lost. Some apps need tweaking over time and this one has required very little maintenance. Since set up, it has worked well without causing any other issues on our site.

JJwinks
United States
Almost 2 years using the app
Care Cart replied September 17, 2020

This review has made our day! Thank you so much for adding the honest review. We are glad that you've been using our app for almost a couple of years and its performing well on your store. Thanks for the recommendation!

March 20, 2018

Care Cart is really a useful tool to increase conversion rate. We had lot of visitors and we were top 6% of store which opened with us on shopify. But conversion ratio was very low.
Care Cart help to remind customers about their shopping cart and also followup.

Definitely recommend to online shop owners

Starsportsus
United States
Almost 2 years using the app
March 18, 2022

very helpful and knowledgeable support team. they answer all the questions you have and seem very willing to assist. Great job

FashionFavorsTheBold
United States
Almost 2 years using the app
Care Cart replied July 13, 2022

Thank you for the amazing review. We are happy that support team helped you out and hope that app will also help you achieve your goals of recovering abandoned carts.

September 20, 2022

sehr gute app, die hilft uns sehr weiter und der support ist der hammer, ich empfehle sie weiter besser als klaviyo, 10/10 Sternen gebe ich euch

Vameria
Germany
Almost 2 years using the app
Care Cart replied September 21, 2022

Thank you for the review and for recommending the app.
We are happy to read that you are satisfied with the results and hope that app will continue to perform in your store.

October 28, 2018

The app was easy to install and is working great. I am very excited to test it out over the Holiday Season!

Woolby
United States
Almost 2 years using the app
Edited November 27, 2018

Easy to use, simple, user-friendly, with a good customer experience.

TheBestSaleStore
Thailand
Almost 2 years using the app
January 17, 2019

amazing app!! So easy to use!! It no joke takes about 30 seconds to setup. Everything is already laid out for you its great!

iSportCases
United States
Almost 2 years using the app
Edited July 2, 2021

The ru plug-in has not been used for a long time, and there are also repurchases. There are still many problems encountered temporarily, and their team is still very patient to answer, very good

Chamaripa
China
Almost 2 years using the app
Care Cart replied June 22, 2021

We're happy you had a fantastic experience so far! Thanks for your trust, we hope app will continue to perform on your store. Good luck for more sales.

June 15, 2022

very nice support. helped me a lot..............................................................................................................................................................................................................................................................................................................................................................................................................................................

qs-plateholders
Romania
Over 1 year using the app
Care Cart replied July 13, 2022

Thank you so much for your review! We are glad that our support team was able to help you quickly and efficiently.