Reviews (1,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its effective cart recovery features and ease of use, including customizable email sequences that boost conversion rates. The live chat support, particularly noted for team members like Alan, Arya, Luis, and Kate, is consistently commended for its responsiveness and helpfulness in setup and troubleshooting. This app is valued for significantly improving cart recovery rates with its comprehensive features and exceptional support.
Refine
-
By rating
I tried another app before this one without much luck. So far this one seems to work well after a bit of tweaking the set-up. Don't forget to check the abandoned cart time under set-up. I am running the free version and it seems to be everything we need for our store. I like the user interface and the dashboard is set-up nicely. I only wish the "paid" options weren't visible if you have the free version but hey - they want to make money too :)
Have not used it yet but great support from Daniel to walk me through the beginner guide nicely, can not wait to test it!
Thank you for your review. We are happy that the support team helped you out and we would love you to try it out as well!
I just installed this app, but the interface is extremely easy to use, and it automatically located previously abandoned carts I had before the app was even installed. Great product.
We use this app to assist with abandon carts as well as draft orders that customers plan on completing at a later date. The customer service team is top-notch and super helpful. The app also has several other sales features we haven't tried out yet but plan to in the near future.
Thank you so much for this awesome review. Our goal is 100% customer satisfaction and it seems we achieved that goal with you. We hope that our app will help you increase your sales. Good luck!
Estoy contenta con la aplicación, por el servicio de soporte, correcto, eficaz y servicial, atentos.
We appreciate you taking time to share this great review with the community. And, we hope that app will continue to perform on your store.
Thank you for the amazing review!
awesome free app would def recommend
This app makes sending abandoned cart recovery email easy. The features are awesome and support team is very prompt.
Thank you so much for the great review and liking the app's features. We're happy that our chat support team was able to help you quickly for your query.
the app is working really good very helpful for me,i would recommend every one to use this awesome app.
Love the app, recommended. Great support! My requirement was addressed very quickly and effectively. Thanks for your quick support!
Thank you so much for reviewing and recommending the app to others. Our 24/7 quick and efficient customer support sets us apart and we take pride in making our customers successful. All the best!
I left a previous review relating to this app slowing down my website. The customer support was excellent in addressing the issue, and even tried to help further improve our website speed. One word of caution is that if you have multiple apps that have abandoned cart features, there could be an interaction between all the apps that causes website speed issues. Make sure you website is running at the same speed after installing new apps relating to this feature.
Thank you so much for your kind review, Brandon!
We look forward to seeing you as our long term customer.