Reviews (1,177)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

February 19, 2018

Looks good. Can't wait to see more!

Diyelectricskateboard
United States
Over 1 year using the app
February 25, 2018

Hoping to love this app - can't really say much right now as I've just installed it, but I think is going to be 'the one' :)

Sunwakes Sunglasses
Spain
Over 1 year using the app
March 8, 2018

Great program! Definitely recommend it

Etige
Canada
Over 1 year using the app
September 25, 2018

I tried another app before this one without much luck. So far this one seems to work well after a bit of tweaking the set-up. Don't forget to check the abandoned cart time under set-up. I am running the free version and it seems to be everything we need for our store. I like the user interface and the dashboard is set-up nicely. I only wish the "paid" options weren't visible if you have the free version but hey - they want to make money too :)

FIGARO CROWNS, INC.
United States
Over 1 year using the app
October 21, 2021

Have not used it yet but great support from Daniel to walk me through the beginner guide nicely, can not wait to test it!

ANYCUBIC 3D Printing
Hong Kong SAR
Over 1 year using the app
Care Cart replied July 13, 2022

Thank you for your review. We are happy that the support team helped you out and we would love you to try it out as well!

September 9, 2018

I just installed this app, but the interface is extremely easy to use, and it automatically located previously abandoned carts I had before the app was even installed. Great product.

Semmi
United States
Over 1 year using the app
August 31, 2020

We use this app to assist with abandon carts as well as draft orders that customers plan on completing at a later date. The customer service team is top-notch and super helpful. The app also has several other sales features we haven't tried out yet but plan to in the near future.

Lucky 13 Wholesale
United States
Over 1 year using the app
Care Cart replied September 1, 2020

Thank you so much for this awesome review. Our goal is 100% customer satisfaction and it seems we achieved that goal with you. We hope that our app will help you increase your sales. Good luck!

October 3, 2022

Estoy contenta con la aplicación, por el servicio de soporte, correcto, eficaz y servicial, atentos.

MeMolas
Spain
Over 1 year using the app
Care Cart replied October 4, 2022

We appreciate you taking time to share this great review with the community. And, we hope that app will continue to perform on your store.
Thank you for the amazing review!

April 13, 2018

awesome free app would def recommend

Unicornonesie
United States
Over 1 year using the app
July 7, 2021

This app makes sending abandoned cart recovery email easy. The features are awesome and support team is very prompt.

chimpomart
India
Over 1 year using the app
Care Cart replied July 8, 2021

Thank you so much for the great review and liking the app's features. We're happy that our chat support team was able to help you quickly for your query.