Reviews (1,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective cart recovery features and ease of use, including customizable email sequences that boost conversion rates. The live chat support, particularly noted for team members like Alan, Arya, Luis, and Kate, is consistently commended for its responsiveness and helpfulness in setup and troubleshooting. This app is valued for significantly improving cart recovery rates with its comprehensive features and exceptional support.
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I just installed the app on my new store and had Luis help me with the setup. He stayed connected until I was completely satisfied. He answered every question and was very professional. Great support!
Very useful for our online business and The service team is very enthusiastic and proactive in solving problems.
This app is a MUST HAVE for any small business using Shopify!
I love it. This app is free and actually get the job done. 5/5 for me. I would recommend to any new shopify stores.
Excited about this app. Hoping it will encourage people to come back and purchase. Super easy to install and set up.
favourite abandoned cart app by far + the little extra features are a gem! Would highly recommend this app for everyone
We appreciate you taking time to leave this wonderful review of the app. We hope that app will perform well and help you achieve your goals. In case you need any help, feel free to contact our support team. Thank you and all the best!
I love the functionality of this plugin and their team is amazing, my questions were answered quickly, highly recommend to everyone
Thank you for the amazing review. We are happy that the support team helped you out and hope that app will also help you achieve your goals of recovering abandoned carts.
This app is absolutely incredible, I’ve definitely seen my conversion go up after using this. They let me trial the premium features and they have a really cool option that forces customers to add an email address if add something to cart, which has increased the number of emails I’ve collected and follow-up emails sent, and hence my conversion. Really brilliant and must have product!
It's early days yet, I've only been using Care Cart for a week, but so far, I'm liking this app. It appears to be doing what it is supposed to be doing, and has recovered some carts for my shop. The app went glitchy for me yesterday, so I contacted support and the response was almost instant and cleared up the problem immediately - Farhan was very friendly and efficient and, so far, I would definitely recommend this app to others.
Had an issue with the physical address being displayed on emails. Contacted them through online chat support. Problem was fixed in 2 minutes. Excellent support. Additionally had a further request to do a bespoke change to my emails which was handled by them excellently and in less than 24 hours. Can't speak highly enough of them TBH!
Thank you for the great review. We're glad that our support team was quick to help you out and hope that app will also help you achieve your goals.
All the best!