Reviews (1,181)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective recovery of abandoned carts and boosting conversion rates. They appreciate its user-friendly interface, seamless integration, and features like recovery emails and discount options. The live chat support and responsive customer service team are also praised for their prompt assistance in setup and issue resolution, significantly enhancing e-commerce operations.

November 21, 2018

Absolutely terrible, definitely did not think this one through at all. Almost guaranteed to send an incorrect email. Shame on your developers.

McKillans
Canada
About 4 hours using the app
Care Cart replied March 18, 2019

I sincerely apologize about any issue you faced, however looking at the installation log, it seems that you installed Carecart for less than 4 hours and then uninstalled it ...

April 11, 2018

give it try but does not work :( !

Digital Arc
United States
About 4 hours using the app
Edited May 7, 2021

I added the app, its default is to be on for the email collect and abandon cart. So stuff started showing up on screens that was un wanted. Web site is very slow. You can change the addressed in the emails so my home address show. The store name comes up as the Shopify default and you cant change it . So as I have 4 store labelled by country the email look shit. I don't know how this got such a ...

UPAN United States
New Zealand
About 3 hours using the app
Care Cart replied May 7, 2021

We are sad to see your review, after which I have looked into your case, and below is our points:
1 - We strictly follow FTC CAN-SPAM ACT guidelines. As per #4, penalties up ...

April 7, 2023

Scam : advertised 14 day trial
upon installing wants a NON REFUNDABLE payment upfront

Scam : advertised 14 day trial
upon installing wants a NON REFUNDABLE payment upfront

Scam : advertised 14 day trial
upon installing wants a NON REFUNDABLE payment upfront

NZ Diver
New Zealand
About 2 hours using the app
Care Cart replied April 11, 2023

Hi, We have checked your account and confirm that you did not authorize the App. We confirm that no charges have been sent to your account. Our support team has sent an email ...

February 5, 2018

Just downloaded this app and cannot get anything to work properly. Email header images are all erroring out no matter the size and making changes to the body of the email I receive "server" errors. Very frustrating.

The Clawset
United States
About 1 hour using the app
Care Cart replied March 18, 2019

We are sorry to hear about your experience, however looking at your installation log, it seems that you installed Carecart only for 1.5 hours and then uninstalled it with ...

Edited April 8, 2020

I would love to test the app, but can anyone explain to me how to get the free plan?

When I try to install the app, I have to buy the premium plan, but I would like to test the free plan before deciding to switch the plan.

I will update the review if I discover how to try the free plan.

FintessHouse
Italy
12 minutes using the app
Care Cart replied April 8, 2020

Carecart comes with 14 days trial during which you don't have to pay anything to test the full features and then can downgrade it to free plan. Please contact to our support ...

September 3, 2018

i install the, let me experience first before i will give a review

Precioussale
Philippines
3 minutes using the app
Care Cart replied March 18, 2019

We are sorry to hear about your experience, however looking at your installation log, it seems that you installed Carecart only for 3 minutes and then uninstalled it along ...