Reviews (1,178)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

July 6, 2024

Easy to navigate and manage. Customer Support was 100% amazing and helped me set up everything and make it easy to understand. Cant wait to keep using this app and seeing what other features they add.

Direct Kicks
United States
1 day using the app
Care Cart replied July 8, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

July 24, 2024

Very helpful chat system

FishOfHex Aquatics
United States
3 months using the app
Care Cart replied July 30, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

June 23, 2024

Luis helped me add the discount code to our abandoned cart email. I tried myself and was clueless!! So glad he helped me out and got it done so quickly!! Hopefully this will help us out with those abandoned carts!!

Finch BBQ, LLC
United States
3 days using the app
Care Cart replied June 26, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

July 18, 2024

Excellent. Kate has been super helpful.
Loving this app.

Petrolheart
Portugal
15 days using the app
Care Cart replied July 22, 2024

Thank you so much for appreciating the service. 🤗

July 8, 2024

Fast service, Simple menu ! Thank you

MAKEY EU
Greece
4 months using the app
Care Cart replied July 10, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

August 27, 2024

easy to use app and the support is fantastic, kate is awesome!

Nina's Finds
United Arab Emirates
3 days using the app
Care Cart replied September 5, 2024

Thanks a lot. The team is always here to help :)

October 30, 2024

great support!

Pawprint Boutique
Netherlands
8 days using the app
Care Cart replied November 11, 2024

Thank you so much. We’re glad our 24/7 live support team was able to assist you.

August 1, 2024

Great support when needed highly recommended

Law Lock Tools Ltd
United Kingdom
4 days using the app
Care Cart replied August 6, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

September 4, 2024

Really nice support and answers quickly and proffesional!

Axel Luxe
Sweden
About 9 hours using the app
August 31, 2024

So far the customer service has been of great help. The team has solved all my doubts quickly. I totally recommend it!

Mega Game X
Spain
18 minutes using the app
Care Cart replied September 5, 2024

Thanks for sharing the wonderful feedback 🙂 Our support team is available 24/7 for any assistance.