Reviews (1,178)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

February 15, 2018

So far, I haven't gotten any conversion but I see that it is a good tool. I think that the customization of the emails provide a very poor experience. Very easy to just use it without making any edit to the email templates.

If you wanna make changes... then... good luck.

Brasnada
Canada
4 months using the app
January 4, 2019

I am using this app for my retargeting efforts. Looking forward to build some sales and rocking the store

Health 24X7
New Zealand
4 months using the app
February 20, 2018

So far this app as allowed us to see a dash board of what carts are abandoned, and sends out emails for us.

Crescentcityconjure
United States
4 months using the app
Edited October 14, 2018

I love the fact that the set up was seamless, as I am not tech savvy! With previous apps I've had to edit code in which I am not a huge fan of. As we all know coding can be a very cumbersome processs (for the non tech savvy) The Care Cart app automatically uploaded my previous shopping carts with ease!
So with that being said this app has already saved my life since its free and all. I'm just excited to see if Care Cart will get me some conversions/ sales.

Changed Perceptionz Apparel
United States
4 months using the app
January 29, 2019

Nice app so far. trying to figure out how to get the app working so I can send my first email. So far so good.

Trendy Gear 247
United States
4 months using the app
January 13, 2019

I just installed this and so far it feels good - simple and free. Still waiting to see if it does what it does.

Jollie Jewel
Hong Kong SAR
4 months using the app
January 15, 2019

I used the free features on this app. they are ok for beginners. If you really want the full effect of this app you need the paid version.

yielddeals
United States
4 months using the app
February 18, 2023

Good support. Need to improve email template design. And it would be better if the app has automatic coupon code generation feature.

thegiftofsun_shine
Vietnam
3 months using the app
Care Cart replied February 20, 2023

Thanks for your sharing your valuable feedback. The team continuously upgrades the App based on the customer's needs. You can contact our 24/7 live support team for quick assistance.

March 20, 2019

This app is amazing, very easy to navigate and was easy to create abandoned cart emails to your liking. Well done!!

Zuper Shop
United States
3 months using the app
August 30, 2018

1st time using it....the app is cool since it is free....but it can be great if there is an additional setting to set additional email follow-ups to the customer regarding their abandoned carts with a time gap setting.

Shopmatedeals
Philippines
3 months using the app