Reviews (1,178)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

May 1, 2024

best app i have ever used easy to install... & Alan from online customer support is very supporting...love this app

Her Aura
Australia
4 months using the app
Care Cart replied May 14, 2024

Thank you so much for your feedback.

July 9, 2024

great service, Luis was very helpful

Custom Treats
United States
About 21 hours using the app
Care Cart replied July 11, 2024

Thank you so much for appreciating the service. 🤗

March 6, 2024

Very expeditious customer support that explained every concern I had while setting up the app. I didn't wait more than a few minutes for their response. Very professional

Too Shiny For Ya
Slovenia
8 months using the app
Care Cart replied March 11, 2024

This review has made our day. Thank you so much for your wonderful feedback.

May 18, 2024

abdolutely fantabulous service. I'm blown away. All my enquiries were resolved under 2 mins.

Gifts Hub Australia
Australia
About 1 month using the app
September 8, 2024

Sorprendente!! Te ayudan en todo y muy rápidamente! Muy recomendable!

Little MooN
Spain
8 days using the app
January 12, 2024

Luis helped me resolve a problem with a previous abandoned check out issue that Shopify helpdesk itself couldn't fix. Glad it got resolved thanks to this agent and app.

SILQ store
Netherlands
5 months using the app
April 17, 2024

A brilliant app! Also, the team are incredibly helpful. I would recommend this app to any Shopify store owner out there!

AutoFoam
United Kingdom
2 months using the app
May 29, 2024

Works good, customer service is great!

Cellera
Netherlands
About 1 month using the app
Care Cart replied June 3, 2024

Thank you. The team is always here for you. 🙂

July 12, 2024

So far so good, Support excellent now to test the product

motocross4u
United Kingdom
15 minutes using the app
Care Cart replied July 18, 2024

Thank you so much for appreciating the service. 🤗

May 13, 2024

Best customer support service! Extremely responsive and patient, helped me resolved all my issues. Thanks!

ElaraCraft
United States
6 days using the app
Care Cart replied May 14, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇