Reviews (1,130)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effectiveness in recovering abandoned carts, highlighting its simplicity and customizable templates. They commend the ability to import past carts for recovery and its seamless integration with existing tools. The customer service, particularly the live chat feature, is praised for its responsiveness and assistance with setup and troubleshooting.

February 19, 2024

only Flash faster compare to support

Catzila
United Kingdom
8 days using the app
Care Cart replied March 5, 2024

Haha! This comment made our Day. Thanks a lot 😊

January 2, 2024

The App is phenomenal and customer service/chat support is so fast and they are so helpful. I recommend this app and trust to do business with it.

Creamy Luxe
United Kingdom
About 2 months using the app
January 14, 2024

Very efficient customer support, thank you!

27af1ropez
France
3 months using the app
January 12, 2024

Very direct and effective chat service, explanations to questions are clear and direct and this is very much appreciated.
The only thing I can say or recommend to further improve the service is to add different languages so that everyone can make the best use of the app.
Thank you.

SizeLux
Sweden
About 4 hours using the app
Care Cart replied January 19, 2024

Thank you for the honest feedback. The language translation feature is already in our roadmap, it will be available in future releases.

October 10, 2023

A massive thank you to Arya! She provided outstanding support with the Abandoned Cart Recovery Email application. Her expertise and prompt assistance made the process smooth and hassle-free. Highly recommended!

AIC
Switzerland
4 months using the app
January 24, 2024

very helpful and responsive customer support

GIMMICKIFY
Canada
9 days using the app
October 7, 2023

Customer services is really top-notch. They offered to customize our templates. Highly recommend.

Alise Edwards
United States
5 months using the app
August 1, 2023

They help you out rite away n the app works good. I had a problem with a certain email campaign not being able to change the logo. I hit up customer service they did it for me rite away. its a good helpful app.

J-Ola.com
United States
About 1 month using the app
August 11, 2023

Downloaded App to help with abandoned carts. Great App so far but the Customer Service is absolutely AWESOME! There is an instant chat feature to help you get set up and customize everything for you. Ross was stellar! Added and removed features I needed or didn't. A++++ just for this.

RedMonkey Sports
United States
About 1 month using the app
September 20, 2023

Great app! Easy to use and customer support guy Sam was really helpful!

Thank you, I will continue using your app!

BigSeven
United Kingdom
4 months using the app