Reviews (1,177)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

May 1, 2024

best app i have ever used easy to install... & Alan from online customer support is very supporting...love this app

Her Aura
Australia
4 months using the app
Care Cart replied May 14, 2024

Thank you so much for your feedback.

March 5, 2024

I can recommend this App 100%. I have a issue with the Abandoned Cart E-Mails and the support clear everything very fast.

Thanks once more to Mrs. Arya from the Support Team, she do a great job.

WELOLA
United States
5 months using the app
Care Cart replied March 7, 2024

Thank you for your wonderful feedback. We're glad our support team could assist you efficiently. 😇

May 18, 2024

abdolutely fantabulous service. I'm blown away. All my enquiries were resolved under 2 mins.

Gifts Hub Australia
Australia
About 1 month using the app
March 6, 2024

Very expeditious customer support that explained every concern I had while setting up the app. I didn't wait more than a few minutes for their response. Very professional

Too Shiny For Ya
Slovenia
8 months using the app
Care Cart replied March 11, 2024

This review has made our day. Thank you so much for your wonderful feedback.

September 8, 2024

Sorprendente!! Te ayudan en todo y muy rápidamente! Muy recomendable!

Little MooN
Spain
8 days using the app
May 29, 2024

Works good, customer service is great!

Cellera
Netherlands
About 1 month using the app
Care Cart replied June 3, 2024

Thank you. The team is always here for you. 🙂

January 12, 2024

Luis helped me resolve a problem with a previous abandoned check out issue that Shopify helpdesk itself couldn't fix. Glad it got resolved thanks to this agent and app.

SILQ store
Netherlands
5 months using the app
April 17, 2024

A brilliant app! Also, the team are incredibly helpful. I would recommend this app to any Shopify store owner out there!

AutoFoam
United Kingdom
2 months using the app
July 12, 2024

So far so good, Support excellent now to test the product

motocross4u
United Kingdom
15 minutes using the app
Care Cart replied July 18, 2024

Thank you so much for appreciating the service. 🤗

January 12, 2024

Very direct and effective chat service, explanations to questions are clear and direct and this is very much appreciated.
The only thing I can say or recommend to further improve the service is to add different languages so that everyone can make the best use of the app.
Thank you.

SizeLux
Sweden
8 months using the app
Care Cart replied January 19, 2024

Thank you for the honest feedback. The language translation feature is already in our roadmap, it will be available in future releases.