Reviews (1,177)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

January 22, 2024

Amazing team!!! Thanks, help me with some translations!! the best for sure

WegWallen
Netherlands
8 months using the app
February 25, 2024

Great App, customer service on point. I didn't even do anything it all has been done without me touching anything.

MENTAFIRE
United States
12 days using the app
Care Cart replied March 5, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

May 16, 2024

Luis is a champion very friendly and professional this app is awesome

Fashion Infused
South Africa
7 days using the app
August 1, 2024

great service

Sepiio
Australia
35 minutes using the app
Care Cart replied August 6, 2024

Thank you so much for appreciating the service. 🤗

March 12, 2024

Great quick support from Alan. fast and responsive. App solved my problems and does exactly what the description says

Electro Vision Inc
United States
3 months using the app
Care Cart replied March 18, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

Edited January 15, 2024

Many thanks for the prompt response on New Year Day. I am happy to be working with a company that shares our sense of urgency. We need more Carecart support in the the Shopify App Store. Our productivity and revenue would increase exponentially for the benefit of everyone. Ayra, Luis you are the best.

Maras Green
United States
16 days using the app
June 23, 2024

excelente, muy buen servicio al cliente para resolver dudas

FreasyCooling
Mexico
1 day using the app
January 26, 2024

Ross was a great, helped me and broke down everything perfectly.

New Touch Apparel
United States
5 months using the app
January 16, 2024

So professional, Sam help me in each step and introduce the app correctly

Bralux
Lebanon
7 months using the app
January 2, 2024

The App is phenomenal and customer service/chat support is so fast and they are so helpful. I recommend this app and trust to do business with it.

Creamy Luxe
United Kingdom
About 2 months using the app