Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effectiveness in recovering abandoned carts and enhancing sales. They find it easy to use with a range of campaign options. The customer service is noted for its quick and professional assistance, including help with template customization and recovery email setup. Features like importing past carts and translation assistance are also praised. The app is recommended for its efficiency and functionality in e-commerce.

January 29, 2024

App works perfect. Thanks to Luis for assistance. I'm happy to use Cartly.

Duezgael.com
Australia
About 2 months using the app
January 16, 2024

So professional, Sam help me in each step and introduce the app correctly

Bralux
Lebanon
7 months using the app
Edited January 15, 2024

Many thanks for the prompt response on New Year Day. I am happy to be working with a company that shares our sense of urgency. We need more Carecart support in the the Shopify App Store. Our productivity and revenue would increase exponentially for the benefit of everyone. Ayra, Luis you are the best.

Maras Green
United States
16 days using the app
January 17, 2024

Just started using abadoned cart recovery and customer service is very quick and helpful

Ethean
United States
10 days using the app
April 17, 2024

A brilliant app! Also, the team are incredibly helpful. I would recommend this app to any Shopify store owner out there!

AutoFoam
United Kingdom
About 1 hour using the app
January 9, 2024

Nice, Sam is helpful. He resolved the issue I encountered.

AutoKit CarPlay Store
Hong Kong SAR
Almost 2 years using the app
January 10, 2024

Great customer service, Especially from agent Alan

ALLGOODSMART™
United Kingdom
3 months using the app
January 2, 2024

The App is phenomenal and customer service/chat support is so fast and they are so helpful. I recommend this app and trust to do business with it.

Creamy Luxe
United Kingdom
About 2 months using the app
January 17, 2024

GOOD JOB

A1Smartstore®
Hong Kong SAR
8 months using the app
May 1, 2024

best app i have ever used easy to install... & Alan from online customer support is very supporting...love this app

Her Aura
Australia
19 minutes using the app