Reviews (255)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for efficient and cost-effective store migrations to Shopify, noting its ability to handle large-scale and complex data transfers. It supports a wide range of data types and features like SEO link preservation and test migrations. The user-friendly interface is suitable for all skill levels, and the 24/7 customer support is consistently praised for its responsiveness and helpfulness.
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Not for us. Seemed like it would work well to migrate standard attributes, but for payment - which takes place on their platform - they asked for a official photo id (passport / drivers license) and copy of a credit card -- not sure why this is so invasive, we passed on sending this information overseas.
I gave up. After 4 hours of back and forth with technical support, the migration tool could not connect to my shopify store. Tech support changed permissions in my shop manually and claimed it was working, but this didn't help. They promised to follow up by email - all I got was canned troubleshooting instructions which were not useful. Good luck!
oh my goodness. I called with a questions and the guy was so rude. He told me he only answered questions about pre-enrollment. That other questions needed to be handled with chat. Of course I had already tried that avenue and didn't recieve any communication for 25 minutes.CUSTOMER SERVICE IS HORRIBLE!
Bad and very unpleasant customer service. 30 minutes of chat, for simple questions. They say they'll get back to you by email, but I'm still waiting.
Moreover, when you delete the application, it is still present on your store. The chat support is unable to explain why and give a solution.
OMG ridiculously expensive! They want to charge more than $100 per hour and act like it'll take forever and they're manually migrating things.