Reviews (248)

Overall rating
3.8
Counts per rating level
  • 73% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
September 15, 2024

I think I used this app when first setting up my website. It was some time ago so I don't quite remember but it was showing in the list of apps in my store.
Anyway, after recently clicking on the app in error, I've been bombarded with pushy emails, even though I replied to explain I don't require their services, the hounding emails continue to come.
It's not professional and certainly not a way ...

Cloud 9 Design
United Kingdom
About 2 years using the app
August 29, 2024

Cette application est une véritable arnaque !
Nous avons payé plus de 600 USD pour rien.

Fuyez si vous souhaitez faire une migration de Prestashop vers Shopify !
Le support client et sav est inexistant.

Nous avons perdu plus d'un mois de travail avec cette mauvaise application !

Ne perdez ni votre temps ni votre argent !

My Médical
France
20 days using the app
Cart2Cart replied September 17, 2024

Dear Customer,

Thank you for your feedback. We sincerely regret to hear about your dissatisfaction, and we appreciate the opportunity to address your concerns in detail.

At ...

March 25, 2016

The absolute worst user experience and service. The flow of this product is so terrible because it tricks you into continuously looping through setup so that it can continue to charge your card, and it also adds "migration insurance" (whatever that is" onto your card. The people who run the support are 0 helpful, I'm not even sure they work at this company.

Naked Truth 2
United States
Almost 3 years using the app
Edited November 26, 2018

THIS APP WILL MESS UP YOUR DATABASE. DONT BUY. I REGRET LISTENING TO A DEVELOPER AND SHOPIFY.

It's been a week that we are trying to sort the migration. They said the migration is done. When I looked at the data, the entries were wrong: the order totals were wrong, the amount spent by customers were wrong, the items sold were wrong, and many more. The turnaround is so slow. They also said that I ...

Fitlegends
Philippines
Almost 2 years using the app
August 28, 2015

BY FAR THE WORST APP AND THEIR CUSTOMER SERVICE IS INSANELY HORRIBLE!! My import was done incorrectly and their company is located in Ukraine so if you want customer service you have to contact them at like 4-5 AM USA Eastern time and regardless they don't have a tech team that actually knows what they're doing, they have to outsource it somewhere else! If you email them with a question they get ...

Jainmy
United States
6 months using the app
Edited January 26, 2019

Didn't swap variants over. Lost a lot of profits. Due to variants pricing. All options with variants basically had to redo over. Highly Suggest not doing if you have variants!

Kurtis Tice Auto
United States
About 1 year using the app
September 26, 2019

Ive been trying to transfer my information, the Technicians are NEVER there, they can't transfer without the technicians, I live in Canada and by the time I wake up the technicians are out of the office, and by the time I sleep they aren't there yet. They have all these employees but no one that can actually help you with the migration.

Holistic Thingz
Canada
12 months using the app
Cart2Cart replied September 30, 2019

We are extremely sorry for the delays with your migration. It is completely our fault that we failed to inform you about the timing - customized migrations require a lot more ...

April 3, 2019

POOR order migration service
While it was importing, It was stopped at certain period, and requested to run again. they did send all customer and text message notification turned ON
and all the customers got tons of email and order confirmation text messages....some customers were received text messages for few hours

This was DISASTER !!!!

Gorilla Paper Inc / Gorilla Supply
United States
11 months using the app
Cart2Cart replied April 3, 2019

We totally understand your frustration, and apologise for the situation with unwanted messages for your clients.

Unfortunately, our technical engineers couldn't help it, ...

Edited December 4, 2017

DO NOT WORK WITH THEM! They did our migration halfway through then wouldn't proceed until we gave them a five star rating. They totally blackmailed us. The final results were not ideal. You're better off using piecemeal uploaders to upload all of your orders/customers/products. Use them at your own risk.

Heatonist Llc
United States
5 months using the app
August 23, 2017

Absolutely HORRENDOUS experience.

People if you value your business, your website, your livelihood then stay FAR FAR away from these people.
I paid $259 to transfer my store over from magento to shopify, $259 is alot but im FINE with that if it worked out.

My biggest problem was when there app did not work well with magento even though they claim it does and all my "configurable" products did ...

Liboutique Com
United States
5 months using the app