Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 17% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app efficient and user-friendly for transferring their stores to Shopify, including complex migrations of images, orders, customers, and products from platforms like Magento, Prestashop, and BigCommerce. It's highly recommended for large-scale migrations due to its cost-effectiveness and time-saving features. The setup is quick and accurately transfers all product data and customer information. Many appreciate its ease of use and the responsive support team.

July 4, 2020

Ho utilizzato questa app ma parecchie cose sono da migliorare. Il passaggio da Woocommerce a Shopify ha necessitato il lavoro di due giorni del supporto. In ogni caso la trovo molto costosa e troppo rigida e non ti fa risparmiare tanto tempo piuttosto che utilizzare dei plugin che fanno le stesse cose e costano meno se hai piu' lavori da trasferire

CBD360 Europa
Switzerland
4 months using the app
Cart2Cart replied July 6, 2020

We are extremely sorry that you aren't completely satisfied with your Cart2Cart experience. Unfortunately, the service cannot cover all the possible customizations a store might feature, and that is why the Support team sometimes needs to step in,

Thank you for the review. We will do our best to improve the service so that Cart2Cart not only meets but exceeds our customers' expectations.

November 15, 2016

it doesnt let you choose which orders to migrate on the free plan. so it migrated test orders that we didn't need, there's just no way around it unless you buy the higher plan

Hamopride
United States
3 months using the app
October 25, 2017

The had excellent support but after 30 minutes of chat they needed an expert to look at why it wasn't working for my site. They requested control panel passwords and FTP info. and I was not comfortable with that. Here's to hoping I find a simpler app.

Masonbeesforsale Com
United States
About 4 hours using the app
September 30, 2021

Use their demo migration from Oscommerce to Shopify and the few items transfer will show all the html texts on the items products description. No good if you have thousands of products to transfer

hardtechgroup
United States
31 minutes using the app
Cart2Cart replied September 30, 2021

Hello hardtechgroup,
We understand your disappointment and totally agree that it's not okay when the store data isn't transferred as promised. Please, message the ID number of your migration to support@shopping-cart.com so that I could prioritize your ticket. I will also pass your case to the migration expert who will research the problem and provide a solution within the next 2 hours.