Reviews (248)

Overall rating
3.8
Counts per rating level
  • 73% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
Edited December 1, 2017

Terrible. Absolute scam. Migrated orders and customer information; does NOT migrate passwords NOR create an account so there is no way for customers to log in at all. Password reset doesn't even work. Furthermore now all their email addresses are in the system so they cannot even use the same email address to create a new account. If you want to totally nuke your store and alienate all your ...

Cubicdissection
United States
Over 1 year using the app
Edited July 16, 2020

Although it was fast and easy-it did not import everything. All of my sales pages did not import any of the images/video/descriptions. They all imported as very basic product pages. I had to use PageFly to redesign everything. Blog posts did not import either. Regular webpages did not import (I have over 150 web pages on my website) and you'd have to rebuild every single page, BUMMER. I am bummed ...

Deja Drewit
United States
11 months using the app
Cart2Cart replied July 17, 2020

Hi Deja,

We are extremely sorry you had to do so much manual work to bring over all the data to your new Shopify store.

Unfortunately, due to peculiarities of certain ...

Edited October 12, 2016

Communication is a problem with these folks--they don't do well at letting you know what's going on with your migration. Our "migration in minutes" was suspended with no explanation, and I had to repeatedly contact them before they finally discovered someone had made a mistake on our order. Our migration has been problematic, but the customer service people have been nice to work with although ...

Dresstheyard
United States
8 months using the app
Edited March 1, 2017

Good value for getting 1000's of products moved but the process has so many variables that much can go wrong. In our case we had a lot of products which had many variations and so we had to pay more to get them imported (the import failed with the standard transfer). I would say we had an average experience with a large transfer like this. If you have a lot of products, like over 1000+ with lots ...

Crafters Vinyl Supply
Canada
14 days using the app
February 24, 2019

Used this to migrate from Volusion to Shopify. It did a good job of migrating all of my products. Migrating previous orders and customers was a little less successful. When I contacted customer service, I would have had to give them login info and passwords for both my target and source stores. Which I didn't feel comfortable doing. I would have rather them looked at my CSV files.
If you have a ...

Xocolatl de Davíd
United States
11 days using the app
Cart2Cart replied March 20, 2019

Thanks for sharing your opinion! We totally understand your concern about providing store access details. Unfortunately, there is no other way to fix the issue in your new ...