Back In Stock,Notify Me: Kbite
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Abhishek was very helpful in helping us place the banner where we wanted it shown. Great customer service and wonderful useful app. Would recommend to anyone looking for an easy install app that is functional. We also have been using them on our other website for a few years now! No issues whatsoever.
Love this app. It generates a lot of extra revenue without any effort and provides detailed info on products that should be restocked. Great & fast support when needed.
We’re using Back In Stock across multiple stores,
and it’s easily made us 100x the cost.
Super easy to set up, delivers real results,
and the team is super helpful and responsive.
Love this app!
Kbite: Back In Stock is one of the best Shopify apps I’ve installed. It works flawlessly and has significantly increased our sales by automatically notifying customers when products are back in stock. The setup was incredibly easy — the integration with our theme took just a few minutes, and the support team was quick, professional, and super helpful with small customisations.
I especially love the clean design of the back-in-stock pop-up and emails — they fit perfectly into our store’s branding. Since installing the app, we’ve recovered dozens of lost sales from out-of-stock products.
If you want to improve customer experience and avoid losing potential orders, this app is a must-have. Highly recommend to every Shopify store owner!
We use this app for the email back in stock notifications - found the app in the app store. Thousands of stationery products on our site with all sorts of product variants. Sam and the team have been very helpful installing and customising to our needs. Customers can now receive notifications for a OOS product even if some variants are in stock and others out of stock. The other noticeable aspect is that the email notifications go out in real time as stock is entered. Highly recommend.
Absolutely helped us know and inform our customers when a product they liked was out of stock. Simplest integration too, 10/10.
Great way to keep customers warm while waiting for their size!
A complete rip-off - Do NOT install
This app is a complete rip-off. Do NOT install it unless you want your store's inventory logic completely destroyed. Immediately after installing, it messed up our product availability, marking items as 'Sold Out' even though we allow backorders effectively killing our sales.
To make matters worse, the developer has a shocking attitude. When we reached out to fix the mess, we were met with arrogance and rude behavior instead of support. I have never dealt with a developer this unprofessional. Save yourself the headache and money stay far away from this app.
UPDATE 1: Regarding the Developer's Initial Reply
The fact that you posted links to private customer support chat logs in your public response tells other merchants everything they need to know about your professionalism. You have just signaled to the entire Shopify ecosystem that private conversations are not safe with you.
We had to fix the issue ourselves after uninstalling because your support was adversarial rather than helpful. My developer’s frustration was a direct result of your team's refusal to assist in debugging a live store issue. But the technical details don't matter anymore. The real issue is your ethics. Attempting to publicly shame a client by leaking support screenshots is predatory behavior and a violation of the Partner Program agreement. We are forwarding this thread—specifically your public disclosure of our private data—to Shopify Partner Governance.
UPDATE 2: Response to the Developer's Edit
It is interesting that you edited your response to remove the links to our private support chats. You realized that publicly posting private screenshots to 'shame' a client is a massive violation of Shopify Partner privacy standards, didn't you? You can hide the links now, but the fact remains: your first instinct was to leak customer data.
Regarding the 'Continue selling when out of stock' setting: Stop lecturing us on how Shopify works. We intentionally use that setting as a core part of our business strategy to handle backorders and we always fulfill on time. Using a standard Shopify feature is not a 'mistake'—it is a workflow. Your support team's inability to respect that workflow without being condescending is exactly why we left.
UPDATE 3: Your persistent sarcasm confirms our decision.
In your latest edit, you claim that leaking customer chat logs is acceptable because, in your opinion, they "do not contain private data." Let me be clear: All support interactions between a merchant and a partner are private business records. Believing you have the right to publicly publish them whenever you feel offended makes you a liability to any serious business.
And once again, you end your reply with a sarcastic, petty comment offering "guidance on professional communication." This childish need to have the last word with a snarky insult is exactly why your support failed in the first place. You are not a partner; you are a risk. We are done here.
Summary: Abusive behavior — whether from you or anyone acting on your behalf — is not acceptable.
During the support conversation, the merchant’s developer used inappropriate language regarding issues they later acknowledged were caused by their own misconfigurations.
Reply:
If you would like evidence of the language used during support, we maintain full chat logs and screenshots. The records in question only document repeated instances of abusive, hostile, offensive, and unprofessional language from your developer and do not contain any private data. So will suggest reviewing policy at your end regarding what kind of language is acceptable.
During the support conversation, communication unfortunately became unproductive due to hostile and inappropriate language from the merchant’s developer. We always aim to keep discussions professional and focused on resolving the issue.
We would also like to clarify that the technical issue discussed here relates to your store’s “Continue selling when out of stock” setting, which controls whether a product can be purchased when inventory reaches zero. Our app does not have access to, and cannot modify, inventory or availability settings.
We remain open to resolving this matter constructively and ensuring everything works as expected. If you need guidance on professional communication or setup assistance, you can reach out at admin@staqlab.com
Excellent app! I switched to it from another provider that lacked two very important features for me: text translation and price drop notifications. The support is extremely responsive and provided me with immediate help with setup. I am completely satisfied!
Simple but very effective app! Had an issue and the developer responded within a few minutes to help out.
If you need a simple back in stock notify, this is it!