Reviews (117)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective retargeting capabilities, which help recover abandoned carts and increase sales. It seamlessly integrates email, SMS, and Facebook Messenger marketing, and offers valuable reporting metrics. Merchants commend the responsive customer service, useful pre-made templates, and exit widget. The SMS marketing feature is particularly praised for its high return on investment. Merchants report immediate increases in return traffic and orders, and find the pricing reasonable for the provided features.
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Hi this app is great , love it
Solid app, really helpful to increase ones roi. Found a few minor bugs but their team sorted everything out swiftly
Good app so far. Simple interface makes it easy to navigate to the tabs I need. The system is straightforward, set rules and Cart Guru takes care of the activity.
Update: Had some problems at first getting the rules set. Worked with Leo on their team and he's helping me get through it. Also had a chat with Ivi their customer success manager and she's helping create templates and strategies to test. They take good care of their customers.
Hello Andre,
We take customers feedback very seriously and we are sorry to hear you have had issues with the app.
We are here to help, our technical team is looking into why we don’t get the visitors language information from your website.
In the meantime, we had a look at your account and found an error in the way you set up your retargeting conditions which is the reason why we didn’t retarget any of your abandoned carts. But don’t worry, our customer success team have set up your retargeting strategy to make it work from now on.
Regarding your questions on Facebook Ads, you can set up the pixel properties directly in carts guru (my.carts.guru -> Facebook ads settings) or manually on your website. We have just checked your website, and we can confirm that only one pixel is triggered.
We are more than willing to extend your trial for 10 more days.
We will be in touch by the end of the day,
Best,
Carts Guru Team
I'm new to this app, but so far it looks pretty good. Very good support. I would like to see some changes in the workflow editor options, but other than that it seems pretty nice.
Hi there! Thanks for your review and feedback, we really appreciate it. We're actually working right now on making some changes to the workflow editor. We hope to launch them very soon :)
a bit expensive in compare to similar sms apps out there. even tough expensive , sms works well.....
I have used a few different abandoned cart services and this one has to be the best. It is very in depth. I was a little unsure how to run it and they set up best practices for me. The SMS messages is what sets this apart for me. We have brought in so many purchases via SMS.,
I like the app it makes very easy to get lost revenue recovered. Since I have installed the app my store profit has increased. I recommend the app for sms and email marketing.
This app is super user friendly and it has everything i needed! Thanks for the good support! You can make omnichannel campaigns that will bring your campaigns to the next level! I recommend
I just installed this app for my new store and it is so easy and seamlessly presented that I feel confident in it already. Amazing user experience so far!
BEST APP ! Easy to use and Amazing features, very high ROI. SMS marketing is a big plus if you want to make the most out of your paid traffic.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!