Overall rating
4.5
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient and accurate product importation from various marketplaces like eBay, Amazon, and Etsy. It's praised for handling large volumes of products, syncing prices and inventories, and managing orders through FBA. Many commend the responsive and problem-solving customer support. It's seen as reasonably priced, user-friendly, and a key tool for business growth.

November 27, 2019

I was searching on 11/24/2019 for a way to import our products from excel sheets of 30-60K to our shopify store, I was told to look into Omni by shopify, I then looked over their details from omni importer site and decided to click on the chat and their came (Shubhangi). We then chatted a few minutes on what I was trying to do and then we agreed to have me attach the excel sheet and I explained to her what columns I need to match on shopify's platform and then she immediately had changes made in the first few hours and was truly 85 percent done. They took the next 4 hours and had to program the additional columns I wanted to implement from their app to apply to my shopify platform in their system. Shubhangi kept in touch thru those hours guaranteeing me this would be done before her shift was over. It was a long night to early next morning for me but non the less Shubhangi made it happen with her team as she said she would. It’s now been three days and still she assists me with my learning to use their importer myself as she has told me numerous times they would import them for me, but I am just the type to do myself (control freak) lol. If anyone is looking to use this omni importer do not hesitate and ask to speak to Shubhangi thru the chat. I just wanted to say thank you again Shubhangi and your team.

Nail Candey
United States
2 days using the app
February 9, 2021

So easy to upload from my eBay store. Love it and the process was smooth. You can adjust all or some to your store and edit as well.

Big Muff's Comics
United States
2 days using the app
November 9, 2022

This program did exactly what I needed it to do it saved me a lot of time importing my products from amazon to my Shopify website. the customer service is excellent as well, Ankit took the time to help me with the issue I was having. Would very much recommend.

sohofloralarts
United States
2 days using the app
June 10, 2021

Great team I have been working with the CedCommerce team for a long time, they are very courteous employees, you are advised to a group of experts and actually at all times!
The team has the right answer to every question and is equipped with the best experts in this field. I can only recommend it very much and recommend it to everyone who would like to transfer products from various platforms to SHopify. I still hope for a positive and successful cooperation with CED Commerce

Versand-King
Germany
2 days using the app
July 4, 2022

Excellent with first rate customer support. Thank you for Multichannel for all of your help getting htis store set-up and having techs who are of extremely good help and training. I've talked to three specific humans on Shopify with numerous apps looking for the proper avenues for my customer's unique situation and Multichannel become the maximum transparent and your tech Deepti become they best one with the communication skills, know-how, and knowledge that made this honestly educational in preference to puzzling. THANK YOU!

brightlink-av
United States
2 days using the app
Edited March 22, 2021

after 3 months which i paid 35$ every month this app destroyed my life for 3 months last month i want to delete it they promise me they will resolve their issue at least only the inventory to be synced and the orders to be fulldfield now i have the paypal account blocked as all my orders was taken at products which i do not have inventory and i needed to cancel them they are a group of crooks who manipulate the reviews and offer only problems instead the app do not import eans they do not know eans means at least at some problems they do not take the sku also
variations of colours for images is a science fiction for them also the inventory
the problem is that i done this in this time for 4 times by hand but the app in maximum 2 days destroy all my team work
avoid them is much easear to do this by hand by yourself it will not work at all
their custummer support only lose your time to not let you give them negative feedback do not trust them they will only destroy your website and your merchant i will report them at shopify and ask for a full refund

Killer Whale Shop
United Kingdom
About 2 months using the app
May 22, 2021

Deepti was so helpful and patiently answered a ton of questions for me. Whenever I had a question, I could email her and she always got back to me quickly. I'm very pleased with the customer service that I received.
So far, the app has been easy to use.

www.xxxadultpornpalace.com
United States
1 day using the app
October 26, 2020

Wow, where to begin
WISH I COULD GIVE 0 STARS
LIARS AND MONEY STEALERS
Notice how all of the reviews state they got great support after a problem etc...
These uneducated people just sweet talk for your money. App doesn't work as described. So many faults.
Wish I read reviews before I used it and listened to them.

Amazingcoutour
United Kingdom
About 1 month using the app
May 17, 2021

Good customer service! The upload of products should be automatic from Amazon to Shopify! No problem with the app

Albaoutdoors
United States
About 1 month using the app
October 20, 2020

I appreciate the proficient, prompt and highly professional service in client support. Thanks a lot.

Deutschmade
United States
1 day using the app