Reviews (50)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
December 17, 2024

We've been using channelsale for almost a year now. We are using it to connect with Wayfair and the integration went smoothly. And channelsale support was pretty amazing in any given situation. We had some new requirements and they were able to get it done in a very short period of time as well

Miss Amara
United States
Over 1 year using the app
July 11, 2024

I've been using Channel Sale for almost a year now. The team is amazing to work with and is very proactive about making changes that you request. So far we have integrated with Amazon,Walmart and Wayfair. When orders are placed on one of these platforms, they just flow right through to our admin panel. When we fulfill the orders, the system automatically updates the marketplace. It makes the process of fulfillment so much easier than working with each individual marketplace. I love Channel Sale and couldn't be happier with their service.

Zen Pergolas
United States
Over 1 year using the app
ChannelSale Software Services Inc. replied September 4, 2024

Thank you for the wonderful review! Its been our utmost pleasure to assist you since around a year. With your kind support we are indeed able to easily and quickly optimize product listings, and we ensure our software core processes for automated sync for orders, shipping tracking, inventory all work accurately as intended. It always makes us happy to hear from you to keep scaling up.

August 19, 2024

ChannelSale has the best compatibility with all of the marketplaces I use. They also offer a managed service tier that costs just about the DIY packages from other competitors.

LTO World
United States
2 months using the app
ChannelSale Software Services Inc. replied September 4, 2024

Thank you very much for the great review! Yes our inclusive managed services goal is for seamless transition during setup, and at next stage create win-win for all by focusing on your product sales growth utilizing best practice multi-channel strategies. Happy to assist anytime!

July 25, 2024

All great support received from Channelsale team all the time.

VLP Furniture
United States
3 months using the app
ChannelSale Software Services Inc. replied September 4, 2024

Thank you for the great review, we are in much gratitude to you!

April 19, 2024

App does not work.

Customer service is terrible.

Sharing private data required when you install the app to try.

Waste of Time !

DaRoAn
Spain
2 minutes using the app
ChannelSale Software Services Inc. replied April 20, 2024

Dear DaRoAn,
We are sincerely sorry to hear about your experience.
As we know your requirement is to utilize Shopify Private App, and not utilize our active Shopify Public App.
We informed you during your inquiry on call and emails that our Private App is not active since the time of transition to Shopify Public App that is fully active, hence at the start we informed you we cannot give you any surety of matching your requirement for utilizing Private App, and we would check and revert for this functionality, without any upfront payment.
After checking with multiple teams we earlier sent you an email stating the Private App is not readily supported yet, requires developer updates and we opened a support ticket with Shopify team for providing information to proceed with next steps to reach compatibility.

Our Shopify Public App is currently fully functional and active, but this is not what you require as you clearly stated.

Again sorry we could not meet your requirement for Private App at this time, but in future as this functionality becomes available then we will be happy to provide it to you in case you may still require it on a free trial.

Wish you the best.

Thank you.
ChannelSale team

April 17, 2023

I've been working with the ChannelSale team for over 5 years and I can't say enough great things about the app and the team! They've always been very supportive and responsive to any questions, integration projects or problems. I don't think I've ever waited more than 5 minutes to get a response, no matter the day or time of day. It's truly best in class customer service! Their app and technology has streamlined our business when other apps were not helpful. This is a must have app for anyone selling on Shopify looking to integrate with a myriad of third party sales channels!

Denali Home Collection
United States
About 4 years using the app
ChannelSale Software Services Inc. replied May 5, 2023

Thanks for your superlative review, makes our team very happy! :) It's been our pleasure assisting you since over past 5 years and we are glad to achieve the goals and excited for scaling up your products sales growth to next level. We definitely always go extra mile to find solutions for any custom requirements for cross integrations.
Please reach out anytime! We are in gratitude.

February 14, 2024

Would recommend. As a business owner, finding reliable tools to streamline operations and enhance efficiency is paramount, and let me tell you, this platform exceeded all expectations.

From the moment I integrated it into our system, the difference was remarkable. The user interface is incredibly intuitive, making the setup process a breeze. I was able to seamlessly connect our various sales channels and backend systems without any hassle.

Lemonsoda
United States
10 months using the app
ChannelSale Software Services Inc. replied September 4, 2024

Thank you for your wonderful review, it is our absolute pleasure to assist you, and we keep striving to improve and do better! Your support is most valuable for us, we love to keep hearing from you to scale up to next level growth.

March 15, 2023

The Channelsale team has been a huge help in the integration of all of our different sales channels and marketplaces to Shopify. The team has assisted us with Amazon, Walmart, Etsy, Wayfair, Google, and wish connections for Inventory, Orders, and tracking. Communication has been great and they are quick to answer any questions or fix any issues that arise. We have used many different services before but this has been the best one yet. On top of that, it's a great value. It's more affordable than many competitors and they are very involved in the setup process reducing most of the work on our end. Highly recommend!

House Plant Shop
United States
9 months using the app
ChannelSale Software Services Inc. replied March 16, 2023

Thanks for your review! It's been our pleasure assisting you.
Glad to hear we were able to simplify managing your multi-marketplaces efficiently!
Our team is thrilled with your comments for our App and services being best one yet, great value, managed setup reducing work on your end :) We strive to do better. Please reach out anytime!

March 11, 2024

Excellent, no problems!

Simplie Fun
United States
8 months using the app
ChannelSale Software Services Inc. replied April 20, 2024

We are grateful for your kind appreciative words. We are happy diligently working towards next level growth for your business.

ChannelSale team

November 14, 2023

ChannelSale has been very supportive and responsive to extending our business to new channels (Etsy and Wayfair so far). Its simplified logistics to have all of the orders populating in Shopify. We have calls each week to make sure things are going smoothly, and they are quick to respond to any issues. They are eager to offer ideas and extend their services to more marketplaces which I will begin doing soon.

Mystic Barrels
United States
8 months using the app
ChannelSale Software Services Inc. replied November 22, 2023

Thank you for 5 stars review. Absolutely we are also eager to extend services to more marketplaces that will be easily efficiently synced along. Thanks again for your great support.