ChannelSale , 48 reviews
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I've been working with the ChannelSale team for over 5 years and I can't say enough great things about the app and the team! They've always been very supportive and responsive to any questions, integration projects or problems. I don't think I've ever waited more than 5 minutes to get a response, no matter the day or time of day. It's truly best in class customer service! Their app and technology has streamlined our business when other apps were not helpful. This is a must have app for anyone selling on Shopify looking to integrate with a myriad of third party sales channels!
Thanks for your superlative review, makes our team very happy! :) It's been our pleasure assisting you since over past 5 years and we are glad to achieve the goals and excited for scaling up your products sales growth to next level. We definitely always go extra mile to find solutions for any custom requirements for cross integrations.
Please reach out anytime! We are in gratitude.
Channelsale has been a great addition to my business. I have been using it for a couple of years now and it has helped me make thousands of $$ is sales while allowing me to integrate my shopify store with Walmart, Sears, Newegg, Google products and bings. When we add a new channel there is usually some issues but given time, the team at Channelsale always get my issued work out. Give them a try and give them some time because every stores challenges are different and it will take a week or 2 to get most channels tuned.
We are in gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-channel online sales.
ChannelSale Team
The Channelsale team has been a huge help in the integration of all of our different sales channels and marketplaces to Shopify. The team has assisted us with Amazon, Walmart, Etsy, Wayfair, Google, and wish connections for Inventory, Orders, and tracking. Communication has been great and they are quick to answer any questions or fix any issues that arise. We have used many different services before but this has been the best one yet. On top of that, it's a great value. It's more affordable than many competitors and they are very involved in the setup process reducing most of the work on our end. Highly recommend!
Thanks for your review! It's been our pleasure assisting you.
Glad to hear we were able to simplify managing your multi-marketplaces efficiently!
Our team is thrilled with your comments for our App and services being best one yet, great value, managed setup reducing work on your end :) We strive to do better. Please reach out anytime!
Channelsale has been wonderful to work with. They have made the process of tracking and updating products and orders easy and manageable. They have assisted and managed solutions for every problem that arose during the last several months and continued to help me until each issue was resolved. I would recommend them to any small business that uses Shopify, amazon, Walmart, eBay, Etsy, and shipstation. The account managers have made the process as easy as possible and truly helped every step of the way. Thank you ChannelSale!
Thanks for your wonderful review, motivates us to do even better! :) It is imperative for our system and services to ensure accurate timely updation across marketplaces for creating product listings, orders fullfillment and shipping tracking. Glad to see it benefit growing your business. We are excited to keep progressing to increase your products visibility reach across many marketplaces globally, and improving customer experience.
Thanks again, it's our pleasure working with your company.
Friendly knowledgeable team to work with, they have a very good service and support.
We are in gratitude for your kind words!
ChannelSale team
I find ChannelSale immensely helpful. One of the best things about them is that they deliver on their promises. The help desk has always been very very helpful. They have always solved our problems very quickly, assuring our business doesn’t take any hit. And this is one of the biggest reasons why I recommend ChannelSale to all sellers now. Aside from that, the platform is freakishly powerful when compared to their pricing. Helps manage my Amazon, eBay and my own website stores easily with seamless integration. Full points to them!
Thank you for your review, it is great working with you. We are very happy to know your positive experience, and we strive to do better.
ChannelSale team
ChannelSale is the most advanced software in the market. It comes with a lot of useful features, as well as dependable services and smooth integration. The customer service was extremely attentive and helpful. I would recommend to everyone.
Thank you for your trust and review. We are very happy to know your positive experience, and we strive to do better.
ChannelSale Team
The most effective software was offered by ChannelSale. It has advanced tools, reliable services, and easy integration. The customer service was extremely friendly and helpful. The rapidity with which they built a template for my one-of-a-kind things amazed me. They have a lot of experience in this field. Overall, I had a fantastic time.
Thank you for your review, it is great working with your team. We are very happy to know your positive experience, and we strive to do better.
ChannelSale Team
ChannelSale is awesome. It automatically syncs inventory orders from Shopify product listings with Wayfair, Amazon, Houzz, Walmart & most major marketplaces. It also replicates creating product listings. I will recommend ChannelSale to everyone who wants to manage growing online sales hassle-free.
We are in gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-marketplaces online sales.
ChannelSale team
Spent around a year and while the goal was 3 marketplaces, we never got Amazon listed correctly. Spent all our time fixing bugs, and the software did not work as we were sold. And since we left ChannelSale, all our barcodes were removed on their way out. That was so kind of them.
Dear Seller,
We are sorry to hear about your experience. We await your response to the earlier shared resolutions, and offer free priority support till your setup milestones are successful.
Listed below your stated are our in-line replies marked as CS Reply):
1) Spent around a year and while the goal was 3 marketplaces, we never got Amazon listed correctly.
CS Reply) For Amazon, our email response on resolution is added here at end for quick reference, same was sent to your team on date 8 September 2022 stating:
“To update unique images on Shopify for these products and inform us to list on Amazon. On reviewing the swatch image issue we noticed you have added the same image in the image 1 field for all the child products (Screenshot below). Please make changes in Shopify so that image 1 is unique for all the child products.”
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2) Spent all our time fixing bugs, and the software did not work as we were sold.
CS Reply) Your products were already listed on Amazon and we were assisting in updating existing listings and creating new ones. Please note that in order to make changes on Amazon catalog you need to provide the same data that is already present in the Amazon catalog or else the posting will fail. Our software was updating the inventory and order for all marketplaces that were connected with ChannelSale.
In case where a bug or time lag is observed then as a standard practice we record findings every 3 hours in monitoring logs for continuous 3 days and share resolution on priority to confirm stability.
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3) all our barcodes were removed on their way out. That was so kind of them.
CS Reply) I have gone through the previous correspondences and see that the barcode weren’t added by your team in Shopify. For this, you had provided the UPCs along with the SKU numbers in an excel spreadsheet. We were not importing the barcodes from your Shopify Store.
We do not remove any data from anywhere without your permission, even if our subscription has ended still the listings remains yours on marketplaces.
===
From: ChannelSale
Date: 8 September 2022 at 4:20:44 AM GMT+7
To: xxx
Subject: Re: Re[2]: PK Lures - Amazon - Validation Report
Hello Chris,
Hope all is well at your end.
After investigation with multiple teams at Amazon, this issue is traced to be isolated to these specific products where images are duplicating.
Suggested fix - To update unique images on Shopify for these products and inform us to list on Amazon.
On reviewing the swatch image issue. we noticed that you have added the same image in the image 1 field for all the child products (Screenshot below). Please make changes so that image 1 is unique for all the child products.
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Thank you for your kind understanding, and we are grateful to assist. Feel free to reach us on email and phone to resolve with free priority support.
ChannelSale team