Reviews (81)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
December 27, 2024

I have tried other Chatbot app (also powered by ChatGPT 4) for some time. Was not very happy about the old chatbot app, so I decided to switch to HeiChat.

Good thing about HeiChat is that they have 3-day free trial. Therefore, I can tried to play around. The setup is easy. I was also quite happy about the way HeiChat is presented in the website.

I've just used this app for less than 2 weeks, but ...

瑋思影像《金屬照片. 金屬海報.金屬畫》
Taiwan
11 days using the app
March 31, 2025

Have been using it for two weeks and it's working so well. Highly recommended.

LiftSync
United States
11 days using the app
December 5, 2024

We can only highly recommend HeiChat, we have been working

wit HeiChat since june 2024 and it has really helped our customer service.

Easy to install.

Lyshygge
Denmark
6 months using the app
December 10, 2024

Really love the app it integrates smoothly with my site and the customization is beyond amazing. Hopefully my store will get the WhatsApp integration someday. Other than that it’s a really nice definitely recommend

norea
Canada
8 days using the app
December 8, 2024

This is amazing! I know AI is way smarter than I could ever be, but I just installed HeiChat and tested it on our site. I asked 95% of our customer service questions to it and it answered all of them flawlessly without me having to give it any information. This will cut back a lot of my customer service time. I'm very excited.

Luminous Comforts
United States
6 days using the app
November 19, 2024

I think that an AI-powered bot will be able to provide thorough customer support and make them happy, even if the time available to respond to customers was limited.
This bot's AI learns, so it was very easy to set up. It was really helpful. Security is also safe because of using AWS.

Support Dave was very kind, helpful and responded quickly and very professionally. I really appreciate.

This app ...

Best
Japan
2 months using the app
December 21, 2024

We deal directly with the owner, who listens carefully to customer concerns. The only issue for now is that the app is currently only functional in our primary market – it’s not yet available in other markets (countries). We're hopeful this can be addressed by February/March 2025. For this reason, we're giving a provisional 4-star rating, which we’ll gladly adjust once the expansion is in place.

E-woodproducts
Belgium
8 days using the app
November 2, 2024

I am amazed by this app. So well thought out and implemented. I have nothing bad to say about it. I tried them all out, and this one is by far the best for what I needed. I honestly feel safe having this chatbot be the potential first contact for my luxury clothing brand.

Luna e Stelle
United States
10 months using the app
February 28, 2025

Abbiamo iniziato a usare HeiChat per il nostro shop online per migliorare il supporto clienti. L’installazione è stata semplice e l’integrazione immediata. La chat risponde alle domande più frequenti in maniera pertinente, riducendo il carico sul team - Assolutamente consigliato!

Joyful Jellies
United Kingdom
7 days using the app
November 30, 2024

I was skeptical about chatbots. It seams that now they work better with this ChatGPT integrations. Happy to keep using it and see what new updates come.

Saraa
Australia
7 days using the app