Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless WhatsApp integration, and diverse chat options. They find the WhatsApp button useful for tracking customer interactions. The app is praised for its performance, versatility, and ability to integrate various communication channels, including Instagram. It enhances the professional appearance of a webpage without affecting loading speed. The app's free version is appreciated by small businesses. Its customer support is commended for being responsive and efficient in resolving issues. It's seen as an effective tool for boosting sales and improving customer satisfaction.

November 21, 2022

ECサイトのセミナーの講師からこのアプリを勧められました。日本の「LINE」というアプリの店舗アカウントの購読登録者数を増やすために利用しています。無料の試用時点で効果的に登録者数が増えてきたので、この度有料契約に踏み切りました。
チャットでのカスタマーサポートも優秀で、非常に手際が良いです。年間契約しましたので、まずは一年目の効果に期待しています。

まる昌醤油醸造元オンラインストア
Japan
Over 1 year using the app
October 19, 2022

Really quick and easy to set up! What I love about this app is that you give your customers loads of choice in the way they interact with you - and they can use the format that they are most comfortable with. What makes things easier is that your customers then can reach you by mean that you are available to answer them at all times...not having to log into a seperate chat app to engage but rather getting their messages direct to your device on whatsapp or Messenger for example. SUPER for store owners with multiple shops!

eQuestri Online Tack Shop
United Arab Emirates
Over 1 year using the app
January 12, 2021

Chatty is one of the Apps on Shopify which delivers exactly what it describes. Hassle-free integration, accessible enough to provide you with all the communication platform in a compact design, easy to use, and very user friendly. Also, the support is great. A highly recommended one!

eimkaanalkhalij
Saudi Arabia
Over 1 year using the app
December 24, 2022

Great app and perfect support. They solved my problem in a couple of minutes! And the app is very easy to set up and is very useful for my store!

Moona
Ukraine
About 1 year using the app
Edited January 24, 2020

aplication seems to work fine so far, still testing. for Viber I had to enter pnone number 4477.... instead of +4477....

Techno Systems
United Kingdom
About 1 year using the app
May 6, 2021

Karina was an amazing help to us when we were having some technical issues. Without her help we would have given up! She was very responsive and her communication was excellent. Thank you very much

SnoozeShade
United Kingdom
About 1 year using the app
March 26, 2021

The app is really engaging customers attention, not affecting the speed of the store and it's easily customizable. We recommend !

UnoSounds
United Kingdom
About 1 year using the app
April 3, 2023

Easy to use
Line への誘導に使っていますがシンプルで使いやすいです

KID LAKI
Japan
About 1 year using the app
February 23, 2023

Chaty works seamlessly with shopify and makes for a smoother transition between the client and us which is the whole point of why we have a shopify site. We've had it installed for 2 months so far and it's been excellent with great customer support so far. Great job everybody!

BasedConsulting
United States
About 1 year using the app
September 27, 2022

Great app. Support was prompt as well. The setting method is also easy, so it is highly recommended for stores that you want to use easily.

YOU TOKYO
Japan
About 1 year using the app