Reviews (322)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

July 12, 2021

fantastic product with v responsive customer service. would highly reccomend. we had some feedback and the team came back saying they'd made updates for us. very impressive

AB Projects London
United Kingdom
Over 1 year using the app
November 11, 2020

I recently installed chaty and purchased the 48$ yearly plan. I already got some new leads and conversions thanks to the chaty widget. I had to contact the customer support and they have responded fast and somehow helped me in solving the problem

Local Beauty
Italy
Over 1 year using the app
December 14, 2021

Great app! Work flawlessly and fast. It really helps us.
When we needed support they were very fast and responsive.

ZuperPRO Tools
Romania
Over 1 year using the app
January 25, 2023

amazing app! it helped me a lot to grow up my first business. Very easy to use and with a fantastic customer service, very fast and helpful.

Pilgrim Life Brand
Spain
Over 1 year using the app
October 14, 2020

Simple and usefull, exactly what i needed. It's very easy to configure, customize and works perfectly. Thank you for creating this app!

Sattva México
Mexico
Over 1 year using the app
June 24, 2021

Fantastic development support! Very responsive. The app works well. Gets used by customers frequently. Highly recommend!

Ideali
Hong Kong SAR
Over 1 year using the app
Edited April 9, 2022

the customers service is very well, there is a problem for the edit saving and running on google chrome but they fixed the problem finally and quickly.

飛騰音樂中心 Flight Music | 鋼琴班 Roland 數碼鋼琴 電子鼓
Hong Kong SAR
Over 1 year using the app
October 28, 2020

Great and looks fantastic! This was a really great addition to my store and got it up and running in no time. Ease of use is excellent!

Kyandoru Candle Co.
Malaysia
Over 1 year using the app
July 13, 2022

Rigtig god og overskuelig app og kundeservice er altid hurtig til at hjælpe. Ville ønske at der var en funktion så man kunne svare kunderne direkte i appen da vi er flere om at besvare kundehenvendelser.

NOUI NOUI
Germany
Over 1 year using the app
August 27, 2020

Love the app and easy to install.
Very happy with the result and how easy it is for our customers to connect with us.

The Golf Warehouse Australia
Australia
Over 1 year using the app