Reviews (322)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.
Refine
-
By rating
Good customer service and the app is well presented and works as described. We rely heavily on social media conversions, too!
A clean, simple and well-rounded app that saved significant real estate on my site's mobile version. Love it and plan to use it on all my sites <3
I used this app to integrate whatsapp to my website. It worked for a couple of days then the icon went missing. I reached out to their support and they resolved my problem.
For now, I have no problems with the app. It has a lot of free features and mainly it's very good.
Great customer service, was very patient with me as we worked through the problem which was actually my bad. Good start to using this app, will be recommending it.
ECサイトのセミナーの講師からこのアプリを勧められました。日本の「LINE」というアプリの店舗アカウントの購読登録者数を増やすために利用しています。無料の試用時点で効果的に登録者数が増えてきたので、この度有料契約に踏み切りました。
チャットでのカスタマーサポートも優秀で、非常に手際が良いです。年間契約しましたので、まずは一年目の効果に期待しています。
Really quick and easy to set up! What I love about this app is that you give your customers loads of choice in the way they interact with you - and they can use the format that they are most comfortable with. What makes things easier is that your customers then can reach you by mean that you are available to answer them at all times...not having to log into a seperate chat app to engage but rather getting their messages direct to your device on whatsapp or Messenger for example. SUPER for store owners with multiple shops!
Chatty is one of the Apps on Shopify which delivers exactly what it describes. Hassle-free integration, accessible enough to provide you with all the communication platform in a compact design, easy to use, and very user friendly. Also, the support is great. A highly recommended one!
Very nice and fast app will use for sure! Easy to use and not heavy on the website. The support team are timely as well to answer any questions you have.
Great app and perfect support. They solved my problem in a couple of minutes! And the app is very easy to set up and is very useful for my store!
aplication seems to work fine so far, still testing. for Viber I had to enter pnone number 4477.... instead of +4477....