Reviews (322)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.
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Really quick and easy to set up! What I love about this app is that you give your customers loads of choice in the way they interact with you - and they can use the format that they are most comfortable with. What makes things easier is that your customers then can reach you by mean that you are available to answer them at all times...not having to log into a seperate chat app to engage but rather getting their messages direct to your device on whatsapp or Messenger for example. SUPER for store owners with multiple shops!
Chatty is one of the Apps on Shopify which delivers exactly what it describes. Hassle-free integration, accessible enough to provide you with all the communication platform in a compact design, easy to use, and very user friendly. Also, the support is great. A highly recommended one!
Very nice and fast app will use for sure! Easy to use and not heavy on the website. The support team are timely as well to answer any questions you have.
Great app and perfect support. They solved my problem in a couple of minutes! And the app is very easy to set up and is very useful for my store!
aplication seems to work fine so far, still testing. for Viber I had to enter pnone number 4477.... instead of +4477....
Karina was an amazing help to us when we were having some technical issues. Without her help we would have given up! She was very responsive and her communication was excellent. Thank you very much
The app is really engaging customers attention, not affecting the speed of the store and it's easily customizable. We recommend !
Easy to use
Line への誘導に使っていますがシンプルで使いやすいです
Chaty is a powerful and versatile chat add-on for Shopify that enhances customer communication and support.
With its user-friendly interface and comprehensive features,
Chaty streamlines interactions, boosts engagement, and increases conversions.
From customizable chat widgets to automated responses and real-time messaging, Chaty provides a seamless and efficient communication channel
between merchants and customers.
Whether it's answering FAQs, offering personalized recommendations, or resolving issues, Chaty delivers exceptional customer service. With its easy integration and extensive customization options, Chaty is a valuable tool for any Shopify store looking to improve customer satisfaction and drive sales.
Additionally, Chaty offers excellent customer support, ensuring that users receive prompt assistance and guidance whenever needed.
Their dedicated support team is knowledgeable, responsive, and helpful, making the overall experience with Chaty even more satisfactory.
Chaty works seamlessly with shopify and makes for a smoother transition between the client and us which is the whole point of why we have a shopify site. We've had it installed for 2 months so far and it's been excellent with great customer support so far. Great job everybody!