Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless WhatsApp integration, and diverse chat options. They find the WhatsApp button useful for tracking customer interactions. The app is praised for its performance, versatility, and ability to integrate various communication channels, including Instagram. It enhances the professional appearance of a webpage without affecting loading speed. The app's free version is appreciated by small businesses. Its customer support is commended for being responsive and efficient in resolving issues. It's seen as an effective tool for boosting sales and improving customer satisfaction.

October 3, 2022

This app is really good since our customers can now easily message us on different contact channels.

NBBGlutathionebyAbby
Philippines
4 months using the app
March 21, 2023

Bem simples e funcional, adorei.
Vai ajudar muito em minhas vendas, graças a Deus existe essa ferramenta super útil.

Casarão Shop
Brazil
4 months using the app
April 2, 2021

I've make a mistake and delete the app. Instantly contact me the support through email, every time they respond me immediately. Perfect communication and very professional. Very simple to install and with lot of customization. Thank you very much! I've already reinstall it.

AlateShop
Cyprus
4 months using the app
June 1, 2020

we use this App Its very easy and we can help al the customers in the moment
We increased our online sales

kartellmexico
Mexico
3 months using the app
June 29, 2022

Quick help good app! They response very quick and try to help and solve the problem. The app also work very good and i have never problems with it!

Apollo the Jeweler
Netherlands
3 months using the app
January 30, 2022

So far I really love the convenience and the ability to communicate widely with my customers! Highly recommend.

Shades At Four
Kenya
3 months using the app
April 6, 2021

I recommend Chaty a 100% the customer service is excellent, and the way the app works is so easy to understand and install, it has made the way I talk to my customers so much easier and personalized, I thank Karina and the team for keeping me updated about a new feature I needed for my site, wich is to know from what URL the customer clicked on the message us button, well thanks a lot you guys and please use Chaty!

Dresscode502
Guatemala
3 months using the app
November 30, 2020

I tried this app to support my customers and replace the traditional Contact Us page. I really like how it could connect to many other chat apps as such. As a small merchant, it totally suits my need. It would be the best app in its category if it had (1) customer-queue chat which could connect to multiple agents in turns, (2) customer support team email which could connect and assign tickets to multiple agents in turns, and (3) a physical address channel (widget) where merchants could fill out all their physical addresses there.

Leycus
Vietnam
3 months using the app
Edited October 14, 2020

I used this app so that people could contact me easier. They went above and beyond to help me get another issue addressed. Thank you.

Deja Vu Boutique
United States
3 months using the app
February 5, 2023

Excelente service, very easy to use and got me out of a little problem I had with another app similar to this one

Rayos
Colombia
3 months using the app