Reviews (322)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

September 3, 2023

I love this app. Super cute, very easy to use and set up on your website. The support is awesome, very helpful.

Wag The Nub
United States
4 days using the app
July 7, 2022

I was worried about shopify because there are only a few applications that support Japanese, but Chaty is easy to use and easy to implement even if i don't understand the language. I was grateful for the immediate response to my inquiries.

Official Arkhe-Pet
Japan
3 days using the app
March 27, 2024

dfff

Tienda5g
Ecuador
5 minutes using the app
July 8, 2022

Aiuto rapido buona applicazione! Rispondono molto velocemente e cercano di aiutare e risolvere il problema. L'applicazione funziona anche molto bene e non ho mai avuto problemi!

dualcolorstampe
Italy
2 days using the app
September 7, 2022

The app is really great. Everything I was looking for! Karina from customer service helped me so much with all my questions. I wanted to change the position of the widget and to take off the pop up message. There are so many features, I'm really so pleased with it! So luck I found you:)

familyrootslove
Bulgaria
1 day using the app
December 22, 2019

I think its the best contact buttons app i seen in a shopify stores, its working fast, easy to use, friendly and beautiful.

אלמנט ישראל
Israel
1 day using the app
November 30, 2021

Definitely a must-have app with super quick and helpful support! Easy to edit. Looks and works great. Would love to see more apps from this team! 英語が得意じゃなくても問題ないアプリと思います。マックユーザーの方、サファリで動きが良くないようならクロームをお勧めします。

テーラーコフジ
Japan
1 day using the app
June 24, 2020

Great app and excellent customer support! I recommend it!
These guys are doing a great job and they reply very quick to your emails!

C & M Navigation Systems
United Kingdom
About 20 hours using the app
November 1, 2020

Customer service for this app is exceptional! I had a slight issue and reached out to them for help and even though the problem wasn't with the app, they helped suggest fixes - thank you, Karina!

WhichKraft Projekt
Malaysia
17 days using the app
October 12, 2022

customer support was very helpful, helped me figured out some settings to customize. i like that its simple neat yet effective

PB Equestrian Apparel
Türkiye
About 12 hours using the app